Jim Shaffer leads the Jim Shaffer Group, a consultancy devoted to creating compelling places to work - where people are informed, involved, enlightened and engaged -where people want to go, want to stay and want to win.

He's the author of the book, The Leadership Solution (McGraw-Hill), hailed as a must read by business leaders who want to develop their leadership bench strength.

He has consulted, written and spoken about managing communication and organizational change for 20 years. He was a principal, senior consultant and leader of Towers Perrin's business performance communication center of excellence before launching the Jim Shaffer Group.

Jim has worked with companies in nearly every industry, including technology, automotive, consumer products, education, transportation, health care, telecommunications, utilities, chemicals, retail, international shipping, insurance, financial services and electronics.

He is a frequent speaker for leadership groups and professional associations. In 1999, the International Association of Business Communicators awarded him the coveted Fellow award, the highest honor IABC bestows on a member.

Selected clients:

The Mayo Clinic, Toyota, Hallmark Cards, IBM, 3M, The Pepsi Bottling Group, Honeywell, Sara Lee, Visa International, Medtronic, Hitachi Semiconductor, Legg Mason, Labatt Breweries, Royal Bank of Canada, ExxonMobil Chemical, EDS, Franklin Templeton Investment, State Farm Insurance, Blue Cross and Blue Shield Plans, Eastman Chemical, Owens Corning and Kaiser Permanente.

Communication, Negotiation, Leadership, College,