
Reviews Write New Review
Location
Booking Fee
Fee: $##,###Get Pricing
Virtual Fee: $##,###Get Pricing
[email protected]
Jim Sullivan
CEO of Sullivision.com, Hospitality & Retail Expert, Best-Selling Author
Jim Sullivan, CEO and Founder of Sullivision.com, has accumulated over three decades of experience in the hospitality and retail industries, enhancing his reputation as a dynamic leader and innovator. He has worked with significant companies such as Walt Disney Company, Brinker International, Chipotle, Panera Bread, McDonald's, and Starbucks. Renowned for his expertise in crafting successful leadership, sales, marketing, and customer service programs, Sullivan focuses on achieving customized results that reflect each company's goals, culture, and mission.
Sullivan is the author of several influential books, including the best-seller "MultiUnit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams" and "Fundamentals: 9 Ways to Be Brilliant at the Basics," which have collectively sold over 400,000 copies globally. His training materials, including DVDs like "Jumpstart! The Art of Effective Pre-Shift Meetings" and "The Shift," are utilized in over 30,000 companies worldwide. His work extends to academia as a visiting professor at respected institutions such as Penn State University, Purdue, the University of Delaware, Cal Poly, and the Culinary Institute of America.
Sullivan's insights and methodologies are regularly featured across major media platforms including CNN, NBC, ABC, Fox News, BBC, and the Food Network, and in prominent publications like the Wall Street Journal, The New York Times, USA Today, Fast Company, and Nation's Restaurant News. An influential columnist, his perspectives enrich the industry discourse, particularly in areas such as leadership, performance, and profitability. With a reach extending to over 750,000 professionals through his books, columns, and presentations, Sullivan continues to be a pivotal figure in shaping the operational excellence and leadership strategies in the global foodservice and retail sectors.
Videos
Speech Topics
Execution: What the Best Teams Do to Get the Job Done Every Shift, Every Day
It is no harder to achieve something great than it is to achieve something good. This presentation examines why some teams outperform others doing the exact same work, and how to transform quarterly goals into daily results. We detail best practices and the roles that Focus, Accountability and Training play in attaining goals and fostering habitually consistent behavior.
Multiunit Leadership: The 7 Stages of Building High-Performing Partnerships and Teams
This program is based on the best-selling 2010 book and research from over 3000 Area Managers, multiunit franchisees and Regional Directors. Your audience will learn the 7 stages of leadership development of successful multiunit operators, how to effectively manage multiple priorities, how to conduct high-impact unit visits and evolve from “inspecting units” to building strong teams and future leaders.
Fundamentals: the 10 Best Practices of High-Performing Operators, Franchisees and GMs
In this workshop your team will learn the best new ways to increase sales, improve service, reduce costs, hire smarter, build stronger teams, improve retention, market without advertising, measurably improve the leadership skills of your managers, and teach and inspire the iPod Generation team member to go from good to great. Full of specific “how-to’s” and examples, not theory.
Related Speakers View all
![]() |
Doug Lipp
Former Head of Training at Walt Disney University, B...
|
![]() |
Michael Bergdahl
Former Walmart Executive, Bestselling Business Autho...
|
![]() |
Jose Feliciano, Jr.
Financial Planner and Author
|
![]() |
Peter Guber
Chairman & CEO of Mandalay Entertainment Group; NYT ...
|
![]() |
R "Ray" Wang
Founder of Constellation Research, AI Expert, Author
|
![]() |
Biagio W. Sciacca, PhD
Author, Speaker, Higher Education Professional
|
|
Peter Sheahan
Founder & Group CEO of Karrikins Group, Innovative B...
|
![]() |
Don Peppers
Marketing & Sales Futurist, Customer Experience Thou...
|
![]() |
Scott Klososky
Enterprise Social Technology Expert, Start-Up Pionee...
|
![]() |
Amanda Gore
Positive Psychology Expert, Neurolinguistic Practiti...
|
![]() |
Dr. Kevin Freiberg
Best-Selling Author, Leadership Expert, Change Manag...
|
![]() |
Dr. Jackie Freiberg
Leadership, Change & Service Innovation Strategist; ...
|
![]() |
Richard Florida
Leading Urbanist, Economist & Author of "The Rise of...
|
![]() |
Marcus Buckingham
Performance Analyst; Best-selling Author; Two decade...
|
|
Jordan Goldman
Named "One of the top young entrepreneurs in America...
|
![]() |
Cheryl Cran
Future of Work & Change Leadership Expert; Author of...
|
![]() |
JP Pawliw-Fry
Award-Winning Entrepreneur, NYT Best-Selling Author,...
|
![]() |
Troy Hazard
Former Global President of Entrepreneurs' Organisati...
|
![]() |
Afterburner
US Fighter Pilots; Leadership Experts on Team Buildi...
|
![]() |
Mike Walsh
CEO of Tomorrow, Futurist, Authority on Change & Dig...
|