Jonathan Roberts is Executive Vice President of CVS Health and President of CVS/caremark, the company’s Pharmacy Benefit Management (PBM) business. In this role, Roberts and his team are focused on reinventing pharmacy in order to help the company’s PBM clients improve health care outcomes for their members while managing overall health care costs. Roberts also demonstrates a strong commitment to delivering excellent client service driven by a high level of quality process development and execution.

Roberts has more than 30 years of pharmacy health care experience. He has developed a reputation as a results-driven leader, whose analytical approach has enabled him to successfully lead a diverse array of initiatives across the organization.

Roberts previously served as Chief Operating Officer of the PBM business, supporting the company’s efforts to build a world-class infrastructure designed to address the changing needs of its PBM clients and their members. In that role, he was responsible for PBM and Specialty Pharmacy Operations, Trade and Pharmaceutical Purchasing, Underwriting and PBM Networks. Prior to that role, he was EVP of Pharmaceutical Purchasing, Pricing and Network Relations and also served as the company’s Chief Information Officer, where he spearheaded several key programs, including the Pharmacy Service Initiative (PSI), which significantly enhanced pharmacy performance at CVS/pharmacy, and was highlighted in business case studies at the Harvard Business School and Yale School of Management. He also served as Senior Vice President of Retail Store Operations, following 20 years in retail field management positions.

Roberts earned his degree in pharmacy from the Virginia Commonwealth University School of Pharmacy. He is a member of the Pharmaceutical Care Management Association’s (PCMA) Board of Directors.

Consumer Goods, Pharmaceutical, Business, Leadership