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Kathleen Pagana  

"A leader in healthcare, an expert in professional etiquette, and a best selling author of over one million books"

Kathleen D. Pagana has been a leader in healthcare for more than 30 years, with experiences including college teaching, administration, clinical practice, business management, writing, and professional speaking. Among the 25 books she has written, she has co-authored the number one best-selling book on healthcare diagnostic and laboratory testing. This book ( Mosby’s Diagnostic and Laboratory Test Reference, 9th ed) has sold more than 1 million copies and has been translated into French, Chinese, Spanish, Portuguese, and Korean. She has written more than 75 articles and is a contributor to the second edition of Chicken Soup for the Nurse’s Soul.

Her book, The Nurse’s Etiquette Advantage: How Professional Etiquette Can Advance Your Nursing Career, helps health care professionals advance their careers by interacting confidently in clinical, business, and social settings. This book is the only book on etiquette targeted and customized to nursing. It can be described as the “missing link” between education and success in the workplace. Her newest book, The Nurse's Communication Advantage: How Business-Savvy Communication Can Advance Your Career, is hot off the press.

She has a BSN from the University of Maryland and a MSN from the University of Pennsylvania. She received her PhD from the University of Pennsylvania in Nursing Research, where she focused on how individuals respond to stress. She created a research instrument that is still in use around the world today.

Her most prestigious awards include the Army Commendation Medal, a Faculty Award for Teaching Excellence, and numerous accolades recognizing her articles and books. Kathy and her husband, Tim, are the proud parents of 3 daughters. Kathy enjoys swimming, yoga, golfing, weight lifting, running, and biking. She recently began competing in triathlons. So far, she has won an award at every triathlon event --- due to the small number of competitors in her age group!

Working today as a keynote speaker and best-selling author, her presentations, seminars, and retreats help businesses and not-for-profit organizations address the challenges of leadership, life balance, and professional etiquette.

Most Requested Programs:

The Pursuit of Happiness: Generating Momentum to Reach Personal & Professional Goals

Celebrating the Pride and Passion of Nursing

Reinvesting in Your Potential: A Game Plan for Life and Work

Momentum Leadership: Using Momentum to Maximize Your Leadership Potential

Life in the Fast Lane: Balancing Work and Life

Feeling Stressed? There's Help!

Presenting with Power & Pizzazz

The Nurse's Etiquette Advantage: Using Etiquette to Advance Your Career

Abbreviated Client List

American Association of Legal Nurse Consultants

American Association of Occupational Health Nurses

American Nephrology Nurse's Association

Association of Operating Room Nurses

Association of Perianesthesia Nurses

Bloomsburg University

Emergency Nurses Association

Geisinger Health

Holy Cross Hospital

International Association of Rehabilitation Professionals

International Computer & Technology Conference

Mosby's Faculty Development Institute

National Association of Catering Executives

Nursing Management Congress

Nursing Management's Recruitment & Retention Conference

Nursing Spectrum

Nursing Symposium

Quest Diagnostics

Susquehanna Health

U.S. Bank


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