FINDING CONFIDENCE IN CONFLICT

This presentation aims to help team members handle difficult conversations and negotiations using the Compassionate Curiosity Framework. Attendees will have the opportunity to improve their ability to understand the emotions and psychology behind a conflict, gain control over their emotions, build trust with colleagues and clients, and create an atmosphere that encourages healthy, honest communication.

Led by attorney and global expert on negotiation, Kwame Christian, this practical and engaging session will teach attendees psychology-based negotiation strategies to manage conversations. Participants will learn how to structure difficult conversations effectively, manage difficult emotions, and avoid common mistakes that can stifle healthy communication. This workshop will form the foundation for all negotiation training.

The learning objectives for this presentation include how to have critical conversations and create trust with colleagues and clients, how to create an atmosphere that encourages healthy, honest communication, how to avoid hostility and common mistakes that stifle healthy communication, and how to approach every interaction as an opportunity for future success.

Difficult conversations and negotiations can be a significant source of anxiety and stress, leading to breakdowns in communication and tension in relationships. However, by learning negotiation strategies and the Compassionate Curiosity Framework, attendees will gain the confidence and skills needed to handle difficult conversations and negotiations effectively. This presentation is ideal for team members who wish to improve their conflict management skills and build better relationships with their colleagues and clients.

HOW TO HAVE DIFFICULT CONVERSATIONS ABOUT RACE (SENSITIVE TOPICS, DEI)

This presentation is designed to equip attendees with the necessary skills to have confident and equitable conversations about sensitive DEI topics, specifically around race. The learning objectives include understanding common barriers to conversations about race, learning key elements to structuring difficult conversations, effectively managing difficult emotions, and avoiding common mistakes that jeopardize inclusivity and cohesion.

Participants will learn to overcome their internal barriers to discussing DEI and work around others’ barriers to productive discussions. They will also learn to be strategic about the outcome they want and guide the conversation accordingly. The presentation will introduce the concept of “Compassionate Curiosity” to connect and persuade, as well as tackle some of the most common race-related conversations that come up in the workplace.

The presentation is inspired by negotiation expert Kwame Christian’s motto that the best things in life are on the other side of difficult conversations. Participants will gain the confidence to talk about race and learn how to make a difference when they do. This presentation is suitable for anyone looking to create change for themselves or others, whether they are BIPOC or white allies seeking to support their coworkers or clients.

By the end of the presentation, participants will be able to identify their internal and external barriers to discussing race, structure difficult conversations effectively, manage their emotions and avoid common mistakes, and engage in productive discussions around race and other sensitive DEI topics. This presentation is for anyone who wants to turn their passion for change into persuasion and make a difference in their workplace or community.

NEGOTIATION STRATEGIES TO GET THE BEST DEAL

In this interactive workshop, negotiation expert Kwame Christian will teach participants the most powerful negotiation techniques to ensure they get the best deal possible. Participants will learn how to use the Compassionate Curiosity Framework ™ to negotiate effectively in both personal and professional settings.

Throughout the workshop, participants will develop skills in key areas such as building rapport, standing firm, managing information flow, and strategic preparation. They will also learn how to ask the right questions, create powerful alternatives, and use anchoring as a negotiation tool. Additionally, the workshop will cover developing relationships, building trust, dealing with difficult people, managing emotions, and setting boundaries.

By the end of the workshop, participants will have a better understanding of negotiation strategies and tactics, as well as the confidence and skills needed to succeed in both their personal and professional lives. The presentation is interactive and engaging, with plenty of opportunities for participants to practice the skills they have learned.

HOW TO GUIDE YOUR TEAM TO GREATER SUCCESS

This presentation is ideal for leaders who want to learn how to motivate diverse teams and effectively facilitate group dialogue. Led by negotiation expert Kwame Christian, attendees will learn the psychology behind group dynamics, how to coach for success in the modern workplace, and conflict resolution strategies.

The learning objectives include understanding group dynamics, facilitating inclusive discussions, coaching effectively, and creating a workplace culture where employees feel set-up for success. Leaders will also learn how to effectively advocate for themselves and their teams.

By the end of the presentation, attendees will have the skills and confidence to lead diverse teams, coach employees toward success in a dynamic work environment, and effectively handle conflicts. The presentation is interactive and engaging, with plenty of opportunities for participants to practice the skills they have learned.