Management in corp. America 24 years/ Consultant/ trainer/ csp international speaker 22 years/ author of 3books on Service, Consulting, Marketing, skills requirements internal to every organization in corporate America/ computer science degree from Northeaster University, Boston/ Founded 3 consulting firms who also became international in scope/ also a guardian ad litem ( represents abused children in us courts) and a peer counselor for Southwest Fl. Mental health associations.

Customer Service, Healthcare, Business Growth, Consulting, Technology, Health, Business,