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Laura Klein      

Product Management & User Experience (UX) Design Expert; Author and Podcast Host

Laura Klein is a product management and user experience design expert and author with over 20 years of experience in tech. She specializes in helping companies innovate responsibly and improve their product development process.

Klein is the Principal of Users Know, a company that provides hands-on training to founders and employees of small companies to help them learn how to conduct their own research and customer development. As the Principal, Klein specializes in working with lean startups and companies with an agile development process.

From June 2016 to September 2019, Klein served as VP of Product for Business Talent Group, a platform that helps connect the best high-end consultants with freelancing opportunities at large organizations.

Klein is the author of "Build Better Products" and "UX for Lean Startups."

Klein is also the host of a podcast, "What is Wrong with UX."

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