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Lucille Ossai        

Best-Selling Author, Communications Trainer & Advisor

Lucille Ossai is a communications trainer, speaker, advisor, and multi-award-winning blogger. She’s also the Amazon bestselling author of the business communications blueprint "Influence and Thrive: How Professionals, Entrepreneurs, Business Leaders & Corporations Use Effective Communication To Get Results". Her book is available on Amazon, Barnes & Noble, Waterstones, Roving Heights (Nigeria), and numerous international outlets.

She holds an MSc from the London School of Economics and a bachelor's degree from the University of Leicester. In 2021, the latter featured her profile and highlighted her book in the #CitizendsOfChange movement on Meta (Facebook). In May 2020, the London School of Economics named her ‘Alum of the Month’ for her work and impact.

Lucille Ossai's work is globally recognised. In 2022, Global Gurus ranked her the #5 communication professional in the world. She's also the only African to feature in the communication category.

Ossai's wealth of experience facilitating communication programs at a double-accredited, globally ranked business school has enriched her expertise. She also offers communication seminars and workshops for professionals, entrepreneurs, and business leaders so they amplify their influence and boost results.

As the founder and chief communications trainer at Rethinking Business Communications Limited, she offers customized virtual, in-person, and hybrid communication programs in nonverbal communication, public speaking, business writing, and interpersonal communication. Her clients include Nestlé Nigeria, Nigeria Stock Exchange, Society of Petroleum Engineers (Lagos Chapter), and Ischus.

An insightful blogger, she's been blogging on business communication for a decade. Since 2017, her multi-award-winning blog—Rethinking Business Communications Blog—has been the only website from Africa to feature on Feedspot’s authoritative rank of the top 30 communication blogs. Ossai’s articles have also been published in the respected business daily BusinessDay Nigeria.

Ossai’s guest appearances on international podcasts include the Great Speech Podcast, the Inspiring Leaders Podcast, and the Marketing Study Lab Podcast. Radio appearances include Lagos Talks 91.3 FM, Inspiration FM, Metro FM, and Eko FM in Lagos, Nigeria.

Her work is also international. She collaborates with organisations to deliver communications programmes in other regions.

When Ossai doesn't obsess about effective communication, she watches television to unwind. A huge fan of detective programmes, she fancies herself a bit of an expert in identifying the culprits. She also enjoys watching thrillers, (meaningful) action flicks, and dramas.

Speech Topics

Female Leaders: Yes, You Can Be Assertive and Warm

Globally, women are still underrepresented higher up the career ladder. According to the Women in the Workplace 2019 report (LeanIn, McKinsey & Company, October 2019, p. 9), only 21% of all women were represented in the C-suite, 4% of whom were women of colour.

Therefore, as a top female executive or a female business leader from a minority group, you're faced with a difficult task: communicating assertively and inspiring people to produce results.

Audience takeaways:

  • Adopt 'open' and warm nonverbal behaviours to boost credibility and trigger trust.
  • Use storytelling and rhetorical tools to win hearts.
  • Disagree without being disagreeable in high-stakes scenarios.
  • Express strong emotions with tact and grace.
  • Tame the impostor syndrome by developing a strong sense of self and using persuasive language.

Build Powerful Teams to Drive Success

Great teamwork doesn’t just ‘happen’.

You can drive teammates to work together for successful outcomes. With effective communication, teams can create powerful bonds that outlast ego trips, eliminate disengagement, and guarantee goal attainment.

Audience takeaways:

  • Use three critical rules of engagement as a team member to drive the team's success.
  • Reduce interpersonal conflicts and increase collaboration with simple communication techniques.
  • Adjust your communication style for different team members.
  • Coax trust by being a 'servant' team leader.

Speak Persuasively to Win Hearts and Change Minds

The US National Institute of Mental Health revealed that 73% of the population suffer from glossophobia - the anxiety of speaking in public. Yet, public speaking is an incredible asset to influence people - if done the right way.

To succeed in today's global village, you must use your voice to win hearts, change minds, and generate massive support for your cause. But first, you must sharpen this tool and amplify it before releasing it to achieve incredible feats.

Audience takeaways:

  • Understand the root of the dread of public speaking and learn how to manage symptoms.
  • Incorporate Lucille Ossai's original A-B-F Formula in your speaking arsenal for maximum impact.
  • Use storytelling to form bonds with your audiences.
  • Adopt four techniques to speak persuasively in your skin.

Effective Cross-Cultural Communication in the Digital Age

The ongoing pandemic had accelerated alliances and increased culturally diverse teams. To spur cooperation, increase collaboration across borders, and get results, you'll need to navigate the nuances of communicating across regions.

Audience takeaways:

  • Connect with non-native English speakers verbally and create a haven for them to shine.
  • Use Lucille Ossai's original three beacons of effective communication to generate quicker results.
  • Discern cultural nuances in nonverbal cues to avoid alienating potential business partners.
  • Communicate openness to accommodate cultural differences.


World's Top 30 Communication Professionals for 2022
Global Gurus named Lucille Ossai the #5 communication professional in the world for 2022. She's also the only African to feature in the communication category.
Tackling poor communication skills in Nigeria
As Nigerians, we are not in denial about many truths – endemic corruption in the public sector, epileptic power supply, and chronic youth unemployment. Yet, we are oblivious of our inability to communicate effectively. This fact is evident not only in the ridiculous speeches given by some of our leaders, but also in the error-ridden content often printed by our newspapers or visible in other media.
LBS Communications Coach’s Blog Selected as Top 30 Communications Blog by Feedspot
LBS Communications Coach: Lucille Ossai’s Rethinking Business Communications Blog, was recognised as one of the top 30 communications blogs on the web by Feedspot. Feedspot is the content user built especially for power users who want to save time reading up on keeping up with top information.
Alum of the Month - May 2020 Lucille Ossai
Our May Alum of the Month is Lucille Ossai (nee Okpere), a communications trainer, coach, and award-winning communications blogger (Rethinking Business Communications Blog). Lucille helps professionals and business owners improve their communication skills so that they excel in their careers and boost business results.

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