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Lynne Lancaster    

Generational Expert, Co-Founder of BridgeWorks, Best-Selling Author

Lynne Lancaster is one of today’s most sought-after generational experts and keynote speakers. She knows what makes Traditionalists, Boomers, Generation Xers, Millennials, and Gen Z tick, and she brings her original research, insights, humor, and practical tips to audiences eager to solve the generational puzzle.

Lancaster's engaging style and deep expertise elevate her presentations, whether she is addressing challenges in recruiting and retaining different generations in the workforce, seeking to connect with them in the marketplace, or providing strategies for living and working with them. She goes beyond merely describing issues; she interprets them and offers actionable advice on how to lead, manage, market, and communicate effectively in a multi-generational world. Her sessions are supported by an entertaining mix of multimedia, including clips from TV shows and movies, statistics, stories, case studies, and best practices from America’s top companies.

Since co-founding BridgeWorks, Lancaster has focused on bridging generational divides not only in the workplace but also in broader social contexts. She is an award-winning keynote speaker, a teacher, trainer, writer, and a frequent expert commentator in the media. She co-authored the best-seller "When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work" (HarperCollins) and her most recent book, "The M-Factor: How the Millennial Generation is Rocking the Workplace" (HarperBusiness), which received a gold medal from the Axiom Business Book Awards.

Lancaster has consistently received positive reviews for her keynotes from major companies such as AT&T, Best Buy, Chase, Disney, General Mills, Intel, Johnson & Johnson, KMPG, MTV, Microsoft, St. Jude, Schwab, and VISA, as well as numerous nonprofit and public sector organizations.

In the media, she is a sought-after expert on workplace and social trends. Lancaster has appeared on programs such as CNN, CNBC, and National Public Radio, and has been featured in publications including Fast Company, The Los Angeles Times, The New York Times, TIME Magazine, The Wall Street Journal, and The Washington Post.

Lancaster began her career as a management consultant, coaching executives from major U.S. companies on decoding communication issues. She has served as an adjunct faculty member at the University of Minnesota's Carlson School of Management, and is involved in several philanthropic organizations. She is a Phi Beta Kappa, summa cum laude graduate of the University of Minnesota with a B.A. in English Literature. Currently, she is actively researching how Baby Boomers are transitioning into new life and career phases.

Speech Topics

What a Difference a Generation Makes! - Bridging the Gaps at Work

A good generational mix can make for a highly productive, fulfilling environment. Or it can make you want to tear your hair out! This high energy and insightful presentation will update you on the generations in today’s workplace, and how you can collaborate, engage, and communicate with them. Whether you are supervising, managing, or are an individual contributor, you will...

  • Get to know your own generation and how that has shaped your views on work
  • Identify the generation gaps in your workplace
  • Connect more effectively with every generation

Recruiting in a Tight Job Market

As the unemployment rate reaches all-time lows in many markets, recruiters are struggling. With so many organizations competing for the same workers, how do you make your message stand out? And what do you need to know to give you a competitive edge? Lynne Lancaster explains how generational insights and recruiting smarts can come together to create winning results. Her topics include…

  • Why the talent market is really so tight and how you can respond
  • What to do when your boss doesn’t get it
  • Leveraging value proposition through the eyes of another generation

Communicating Across the Generational Divide

This is for everyone who has struggled to be heard and understood by another generation. Often it’s generation gaps that get in the way of good communication at work. Stereotypes, misunderstandings, and disrespect are all signs that the generations on the team aren’t connecting. Here’s how to…

  • Recognize what every generation fears most, and how those fears show up at work
  • Find ways to reach across the gaps and genuinely connect
  • Build a culture of mutual respect

Leadership: Bringing Out the Best in Every Generation

What makes a great leader and how do the generations view the role of the leader differently? Whether you’re a seasoned veteran directing those younger than you, an experienced Xer juggling multiple generations, a skilled Millennial managing upward, or you are struggling to connect with all the generations, Lynne Lancaster’s savvy research, entertaining anecdotes and practical advice will help you…

  • Understand who the generations are and how their expectations of leaders have changed
  • Increase your effectiveness as a leader by understanding how to engage each generation
  • Apply hands-on techniques to flex your leadership style

Managing the Generations in Turbulent Times

Everybody knows the world is a stressful place these days. With challenging economic times, a global pandemic, and uncertain futures for many companies, it’s easy to see how employees of every generation might be struggling with anxiety. Lynne Lancaster can help you…

  • Understand how the generations might react to stress differently
  • Identify ways to create a more cohesive culture
  • Recognize what you can do to support each generation

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