Margaret Shine currently serves as senior vice president of Customer Experience & Engagement at Mastercard. Shine has worked at Mastercard for over 20 years, demonstrating her leadership and knowledge of customer experience in several roles. Currently, her position focuses on customer experience, partnership development, and data analysis of operational and behavioral insights. Shine has a deep understanding of the card payments landscape for both B2B customers and consumers as well as its business operations & technology needs.

Shine has received certifications in Strategic Account Management and Behavioral Economics from Columbia University and Yale's School of Management.

FinTech Finance, Business, Leadership, Corporate Finance, Data Analytics, Data, Customer Experience, Customer Loyalty, Customer Service, Business Growth, Communication,