Mary Francis is the Global Head of Learning & Development at Eventbrite.

Francis is an HR professional with more than a decade of experience helping organizations maximize the potential of their employees, and eradicate barriers to build environments for people and culture to thrive.

With a strong marketing and sales background, Francis is of the mindset that in order to delight customers, you must first engage and empower our people.

She has a Bachelor's in Communications from the University of Texas at Austin, a Masters in Psychology from the University of San Francisco, an MBA with a focus on Managing Teams for Innovation and Success, and a PhD in Organization Leadership from the University of San Francisco.

Sales, Marketing, Customer Service, Organizational Behavior, Performance Measurement, Sales Management, Marketing & Sales Human Resources, Customer Experience, Consumer Behavior, Employee Engagement, Employee Retention, Employee Recruitment & Retention, Employee Recruitment, Employment, Corporate Culture, Corporate culture speakers, Peak Performance,