Mary Francis is the Global Head of Learning & Development at Eventbrite.

Francis is an HR professional with more than a decade of experience helping organizations maximize the potential of their employees, and eradicate barriers to build environments for people and culture to thrive.

With a strong marketing and sales background, Francis is of the mindset that in order to delight customers, you must first engage and empower our people.

She has a Bachelor's in Communications from the University of Texas at Austin, a Masters in Psychology from the University of San Francisco, an MBA with a focus on Managing Teams for Innovation and Success, and a PhD in Organization Leadership from the University of San Francisco.

Sales, Marketing, Customer Service, Organizational Behavior, Performance Measurement, Human Resources, Customer Experience, Consumer Behavior, Employee Engagement Employee Retention, Employee Recruitment, Corporate Culture, Peak Performance,