Matt Dixon is a Founding Partner of DCM Insights—a boutique consulting and training firm that uses research-backed methods to help organizations to better attract, retain and grow their client relationships.

A noted business researcher and writer, Dixon is a sought-after advisor to leadership teams around the world.

He is best known as the co-author of four of the most important sales and customer experience books of the past twenty years, including "The Challenger Sale," which has sold more than a million copies worldwide and was a #1 Amazon and Wall Street Journal bestseller.

His most recent book is "The JOLT Effect: How High Performers Overcome Customer Indecision," which was released in September 2022.

In addition to his books, Dixon is a frequent contributor to Harvard Business Review on topics ranging from sales effectiveness to customer experience strategy.

He holds a Ph.D. from the University of Pittsburgh and currently resides in the Washington, DC area with his family.

Business, Sales, Authors, Customer Service, Customer Experience, Customer Loyalty, Business Leadership, Business Growth, Organizational Behavior, Performance Measurement, Corporate Strategy, Strategy Implementation, Leadership, Marketing, Strategic Leadership Workshop,