Michelle Scales is the director of Wells Fargo's Enterprise Diverse Segments group, a division that develops and implements business and marketing strate- gies across Wells Fargo's lines of business and distribution channels for African-Americans, Asians, Latinos, Women, People with Disabilities and Lesbian, Gay, Bisexual and Transgender (LGBT) communities. She joined Wells Fargo & Company in 2000 and is a 22-year veteran of the financial services industry.

Under Michelle's leadership since 2005, diverse markets are the largest contributors to Wells Fargo's double-digit customer acquisition and profit growth objectives.

Michelle is a frequent speaker on diversity, participating in forums held by Diversity, Inc., Time Magazine, and American Banker. She serves on the boards of the Asian & Pacific Islander American Scholarship Fund, which provides scholarships to underprivileged youth. She is also a founding member of the Council for Financial Services Innovation, which centers on meeting the financial needs of underserved consumers.

A native of Pakistan, Michelle has lived in the Middle East and England. She earned a bachelor's of science in Banking and International Finance from The City University Business School, London.

International Business, International speakers, Innovation, Diversity, Asia, Diversity Topics, Leadership,