The 5 Steps To Turn Roadblocks Into Runways To Success

On the road to success, we all encounter roadblocks - external, and sometimes internal challenges to our goals. How often do we fixate on what’s directly in front of us without true clarity on our overall vision, what it takes to reach our destination, and what to do when adversity strikes along the way?

This highly energetic, interactive, and moving session, based on Mitch Savoie Hill's inspiring and instructional book, brings to life a proven 5-step formula for achieving personal or group goals, despite roadblocks.

• Gain clarity on professional and personal vision
• Develop immediately actionable plans to achieve long-term goals
• Acquire tools to overcome adversity and inspire resilience

The Power of Engagement: How To Succeed In Diverse, Dynamic Environments

In today’s tech-centric environment, true connection and effective communication with team members, peers, clients, and prospects has become a lost art. In some ways we’re more disconnected than ever. Companies and individuals that harness the power of engagement can significantly increase connection, cooperation, and productivity.

In this session, attendees will gain immediately applicable tools to successfully navigate diverse workforce dynamics, client expectations, and critical conversations.

• Actionable strategies for increasing engagement and connection
• Techniques to inspire team loyalty and set expectations for buy-in
• Tools for identifying and adapting to diverse communication styles

Transforming Customers Into Cheerleaders

A guide to exceptional customer service, this session equips teams with tools and techniques to understand diverse customer needs, form strong connections, and consistently exceed expectations.

Attendees will learn how to inspire long term relationships and mutually beneficial growth, turning customers into enthusiastic brand ambassadors.

• Understand the drivers of customer satisfaction
• Harness communication skills to deepen relationships with diverse customers

Learn strategies for:

• setting expectations properly
• managing client escalations gracefully
• creating memorable experiences that foster loyalty and referrals

Inclusive Leadership: How To Engage Diverse Clients and Teams

An interactive and engaging session wherein the audience will gain an understanding of basic and vital concepts as well as immediately applicable tools they can use to increase understanding, cooperation, and loyalty amongst diverse groups.

• Deeper understanding and mastery of the 6 traits of an inclusive leader
• Immediately actionable solutions to common training and productivity challenges in a multi-populated workforce
• Increased engagement with employees and clients to foster loyalty, retention, and referrals

DISCoteca Relationships Are a Dance - Learn How to Follow & Lead Effectively

Whether you're a leader, an individual contributor, a salesperson, or a parent, managing different personalities and communication styles is the foundation of forming strong connections, inspiring effective action, and ensuring a sense of belonging and loyalty.

In this session, learn how to adapt to different behavioral styles and increase effectiveness, productivity, and success through the lens of various latin dance principles and movements. (Dancing not required, but highly encouraged!)

Key learnings:

• Gain strategies to quickly and effectively identify behavioral styles of others
• Understand how to adjust your communication style to work more harmoniously with your leaders, peers, and direct reports
• Learn when it is most effective and appropriate to lead or follow