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Nancy Douyon      

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Nancy Douyon is a trailblazer in human experience design with over 15 years of industry experience building scalable user research platforms and revitalizing user interfaces at leading companies such as Uber, Google, IBM, Cisco, and Intel. Throughout her career, Douyon has gained a reputation for delivering big results in a culturally honest and purposeful way with hundreds of products deployed in over 80 countries worldwide. She consults globally on remote user research methods and development in emerging markets. Her past research examined design frameworks around the promotion, development, and implementation of global policies around user experiences in tech.

Douyon is currently developing the Douyon Research Institute, Silicon Valley’s first social enterprise research institute focused on bridging the gap between mental health and tech innovations.

She is proudly Haitian, has traveled to over 70 countries, and speaks fluent sarcasm. In her spare time, she lectures on user experience methodologies, dances in Carnivals all over the place, and lives her best life as written in her forthcoming book.

Speech Topics

Compete Trends, Inclusive Design

  • What I learned about inclusive design at Google, Uber, Intel, and X
  • Inclusive design dreams & disasters
  • Uber - Global design
  • Google Fi project work
  • Microsoft Tay bot

The ROI of Empathy

  • Deliver value beyond empathy
  • Culture-market fit and context
  • Promoting User Experience(UX) work with product managers and engineers

Humanizing design Cultural humility

  • Design as equality vs equity
  • Nobility complex
  • Haitian perspective
  • How to be an ally in the work you do

Inclusivity with Research

  • Discover pattern and trends w/ research
  • Scale radius of influence with research
  • Use research insights to address challenges facing global users

Equity & inclusion in User Experience (UX)

  • Cultural humility
  • Leverage privilege with awareness
  • Create opportunity through access


Google taps Van Jones and Anil Dash to discuss race and ...

“If I'm in a meeting with Bradley, maybe he'll say, 'Nancy why don't you speak on that?,' ” Google UX Research Program Manager Nancy Douyon said. “It's a way ...

Google Hosts 'Black Girls Code' And More For Event Encouraging Careers In Tech For Young Women

This past weekend, Google teamed up with a handful of organizations dedicated to encouraging young women to pursue career opportunities in the fast-growing tech industry as part of their Made with Code initiative...

Celebrating Bay Area Black Engineers

It’s easy to take modern conveniences like light bulbs, airplanes and smartphones for granted. But we didn’t always have these luxuries. From Lewis Latimer, who improved on the original light bulb, to Gerald A. Lawson, who brought us the first home gaming console, black engineers have been solving problems that improve our lives...

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