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Nancy Douyon
Global Design Philosopher; Advocate for Responsible Innovation; Founder of Incluversal; Formerly at Google & Uber
Nancy Douyon is a global design philosopher and advocate for responsible innovation. She is the founder of Incluversal, a business consultation, development and workshop source. She was formerly at Google and Uber.
Coined a Global Design Ethicist & Product Philosopher, Douyon empowers leading Fortune 500 companies to embrace responsible innovation and create accessible, equitable, and inclusive products and services. Non-confidential clients include Netflix, LVMH, Cisco, Uber, Stripe, Spotify, Colgate and Mars among others.
Nancy spent over 15 years as a user researcher for the world’s top enterprises. She built scalable user research platforms and revitalized user interfaces at leading companies such as Uber, Google, IBM, Cisco and Intel. As a result, she has been fortunate enough to be named one of 10 Women to Watch in Tech by Inc. Magazine.
Prior to her entrepreneur journey, Douyon spent two decades in the tech industry helping leading companies like Google, IBM, Intel and Uber incorporate human experience in their product design. She led the UX for Google FI Mobile where she received the Global Business Platinum Award in recognition of her strategic and long-term impact to Google culture at the global level. At Facebook, Douyon has an advisory role for harm and responsible innovation.
Videos
Speech Topics
Equity & inclusion in User Experience (UX)
- Cultural humility
- Leverage privilege with awareness
- Create opportunity through access
Inclusivity with Research
- Discover pattern and trends w/ research
- Scale radius of influence with research
- Use research insights to address challenges facing global users
Humanizing design Cultural humility
- Design as equality vs equity
- Nobility complex
- Haitian perspective
- How to be an ally in the work you do
The ROI of Empathy
- Deliver value beyond empathy
- Culture-market fit and context
- Promoting User Experience(UX) work with product managers and engineers
Compete Trends, Inclusive Design
- What I learned about inclusive design at Google, Uber, Intel, and X
- Inclusive design dreams & disasters
- Uber - Global design
- Google Fi project work
- Microsoft Tay bot
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