Pat Perdue is a recognized authority on customer/brand engagement through multiple channels, including contact center and social media. He has lead customer engagement programs for top brands such as JC Penny, Bell Canada, and Tommy Hilfiger USA, and his well-known blog "Inspiring Customer Experience" is read by thousands of professionals globally each month.

Pat's presentation topics range from How to improve customer care; How to effectively leverage social media; and How to enhance your contact center. Pat will also customize his presentation to ensure it resonates with your audience. Finally, Pat's entertaining delivery ensures the content is not only enlightening, but fun as well. Audiences leave his presentations feeling empowered with tips that they can put into practice immediately to improve results.

Customer Service, Keynote, Customer Experience, Technology, Social Media, Business, Motivational,