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Paul Long
Customer Experience & Employee Engagement Expert; Podcast Host, Motivational Speaker & Author of "Fundamism: Connecting to Life Through F.U.N."
What do you, your organization, customers, family and every other member of society have in common?
We all have been through something, are currently going through something or will inevitably go through something. So how do we interrupt the thoughts that accompany those challenges to promote a stronger connection to the present, others and ourselves?
The answer is FUNDAMISM. Created by author and transformative speaker on employee engagement, resilience, and mental wellness, Paul Long shares howFUNDAMISM stimulates “brain pattern interrupts.” The result? More meaningful interactions with others, the ability to challenge monotony, and manifest more of what’s GOOD in life!?
Long began his corporate career as an insurance underwriter in a call center environment. He climbed the ladder and ultimately accepted a position as the Director of Contact Center Operations of a Fortune 300 company. Long had everything that society had convinced him would make him happy but something was missing. Something significant. He left the corporate world and made a commitment to help others find more joy, connection, and fulfillment.
Not only will Long make you laugh, smile and think, he will provide you with tactical solutions for growth that, if committed and if applied, will improve performance and every aspect of your life!
Speech Topics
Reframing Resilience: The Power of Meaningful Connection
Looking to celebrate, educate and inspire your conference or meeting attendees? Could they be challenged by the monotony of mundane tasks or experiences? Sounds like you need Paul’s signature keynote: “Reframing Resilience: The Power of Meaningful Connection.”
Everyone in society has a shared human connection. We all have been through something, are currently going through something or will, inevitably go through something. So how do we leverage that foundation to connect more to the present, others and ourselves?
In this keynote your attendees will learn how to use Paul’s philosophy, FUNdamism, to create brain pattern interrupts that will enable them to get out of their head and into the moment. Paul’s message will lead your team through a wealth of emotions as they laugh, think, reflect and have FUN while learning tactical tips to create more meaningful interactions with others.
Desired Outcomes & Featured FUNdamentals:
- Create more meaningful interactions with others
- Challenge monotony through brain pattern interrupts
- Manifest more of “what’s GOOD!”
The FUNdamentals of Meaningful Leadership
Who’s the most significant leader you’ve ever worked for and why? What traits would they share with leaders given as an an answer by attendees of your next meeting or conference?
Organizations around the globe are challenged right now in their quest to attract and retain great talent. As our work environment, workforce and traditional market strategies are evolving, one thing remains consistent, an overwhelming human desire to feel connected.
Having spent significant time as the Director of Contact Center Operations for a Fortune 300 company, Paul understands the challenges created for us and by us in leadership. True progress starts with shared expectations as “uncommunicated expectations cause pre-planned resentments.”
In Paul’s keynote, The FUNdamentals of Meaningful Leadership, your team will learn how to leverage his FUNdamism philosophy to challenge the expectations of others while creating more meaningful experiences with them.
Desired Outcomes and Featured FUNdamentals:
- Embrace awkward moments, vulnerability, and your authentic spirit
- Listen with deliberate intent to connect
- Differentiate yourself as a leader
The FUNdamentals of Awe-Inspiring Service
Is your next meeting or conference filled with service professionals looking to step up their game? What could it mean for your organization or attendees if they prioritized genuine connection and interest in others to leave customers with a more meaningful experience?
Awe-inspiring service experiences can help create customer loyalty, overcome price disparity from competitors and most importantly, positively impact the course of someone’s day.
In Paul’s keynote, The FUNdamentals of Awe-Inspiring Service, your team will learn how to leverage Paul’s FUNdamism philosophy to help others smile, laugh and feel appreciated. Having spent the bulk of his corporate career as an insurance underwriter, Paul was known for finding creative ways to answer the phones, leave voicemail greetings, send emails and more. Not only will your audience walk away with ideas to do the same, but they’ll also have tactical takeaways on how deliver truly awe-inspiring service.
Desired Outcomes & Featured FUNdamentals:
- Reduce the judgment of others
- Transform challenging conversations into fruitful discussions
- Take ownership of one’s role in delivering awe-inspiring service
The FUNdamentals of Connected Selling
Why would potential customers want to buy from you?
Contrary to popular belief, the most successful salespeople spend more time listening to their prospects or customers than they do talking to them. Being deliberate in creating an environment of self-discovery can eliminate the need for sales at all.
In The FUNdamentals of Connected Selling, Paul Long leverages his concept of “Fundamism” to deliver a more deliberate approach in the creation of a buying environment. Customers hate to be sold but they LOVE to buy. This experience will arm you with tactical ideas to connect the things your prospects or customers value with the benefits your product or service provides. Dare to be different. Apply a new spin on traditional sales methodology and experience the benefits of connected selling!
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