Peter J. Korsten, selected as one of the worlds top 25 consultants by Consulting Magazine in 2008 is the Global Leader of Thought Leadership and Business Innovation.

As such he leads IBMs Institute for Business Value (the IBM business think tank), the Customer Experience Lab (bringing IBMs top end researchers together with clients), the global benchmarking team and the Global Eminence and Speaker Program.Peter has written numerous publications translated in over 20 languages and has collaborated with many economists and academics globally, among them recently with Professor Phil Kotler.

Business,