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Peter Shankman is a top keynote speaker in marketing, social media, customer service, and neurodiversity in the workplace. The New York Times has called Peter Shankman “a rock star who knows everything about social media and then some.” He is a 6x best selling author, entrepreneur and corporate in-person and virtual keynote speaker, focusing on neurodiversity in the workplace and customer experience. With three startup launches and exits under his belt, Shankman is recognized worldwide for radically new ways of thinking about the customer experience, social media, PR, marketing, advertising, ADHD (Attention Deficit Hyperactivity Disorder) and the new Neurodiverse Economy.
In addition to his passion for helping people and companies find success, some of Shankman’s highlights also include:
- Founder of HARO – Help A Reporter Out, which became the standard for thousands of journalists looking for sources prior to being acquired three years after launch
- Faster than Normal – The Internet’s #1 podcast on ADHD, focusing on the superpowers and gifts of having a “faster than normal brain,” which has helped thousands of people all around the world realize that having a neurodiverse brain is actually a gift, not a curse
- The Boy With the Faster Brain – Shankman’s latest mission comes by way of his new best-selling children’s book, created to show kids around the world that having a different brain, whether it be ADHD, ADD, EFD, or anything neurodiverse, is the best thing they could hope for. Shankman routinely speaks to students and parents across America teaching them about the gifts of neurodiversity.
Shankman’s Customer Experience and workplace Neurodiversity clients have included American Express, SAP, Morgan Stanley, Google, Adobe, The US Department of Defense, Royal Bank of Canada, Snapple Beverage Group, Saudi Aramco, Boston University, Foley Hoag LLP, NASA, Haworth, Sheraton, Walt Disney World, Abercrombie and Kent, Taj Hotels, Sheraton, United Airlines, The Ad Council, Discovery Networks, New Frontier Media, Napster, Juno, Harrah’s Hotels, and many, many others. Shankman is a worldwide influencer and/or spokesperson for brands across the globe. Current and past brands include Huawei, Specialized Bicycles, Skratch Labs, Sylvania Lighting, Thule, SCOTTEVEST, and many others.
Finally, Shankman is a father, a 2x ironman triathlete, a class B licensed skydiver, and has a pretty serious Peloton addiction. When he’s not traveling around the world keynoting to companies big and small, he’s based in NYC with his ten-year-old daughter and three-year-old rescue dog, both of whom consistently refuse him access to the couch.
Shankman is the author of six books: "The Boy With the Faster Brain," (2023), "Faster Than Normal, Unlocking the Gifts of the ADHD Brain" (2017), "Zombie Loyalists: Using Great Service to Create Rabid Fans" (2015) "Nice Companies Finish First: Why Cutthroat Management is Over, and Collaboration is in" (2013), "Customer Service: New Rules for a Social Media World" (2010) and "Can We Do That?! Outrageous PR Stunts That Work–And Why Your Company Needs Them".
Shankman is a frequent in-person and virtual keynote speaker and workshop presenter at conferences and tradeshows worldwide, including South By Southwest, TEDx, Adobe Summit, BlogWorld, The Public Relations Society of America, CTIA, CES, PMA, OMMA, Mobile Marketing Asia, and the Direct Marketing Association as well as numerous corporate and Fortune 500 clients. Shankman sits on the advisory boards of several companies, and is honored to have sat on the NASA Civilian Advisory Council, appointed to his position by NASA Administrator Charles Bolden.
Additionally, Shankman is a marketing pundit for several national and international news channels, including Fox News, CNN, and MSNBC, Shankman is frequently quoted in major media and trade publications, including The New York Times, The Wall Street Journal, The Los Angeles Times, The New York Daily News, The Associated Press, Reuters and USA Today. A proud Boston University graduate, Shankman started his career at America Online as a Senior News Editor, helping found the AOL Newsroom and spearheading coverage of the Democratic and Republican 1996 conventions, which marked the first time an online news service covered any major political event.
Shankman is also an angel investor, specializing mostly in very early stage tech and social media companies.
Videos
Speech Topics
Nice Companies Finish First: Why Cutthroat Management Is Over–and Collaboration Is In
The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of increasing transparency and access, it just doesn’t pay to be a jerk—to employees, customers, competitors, or anyone else. In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue’s Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces for the benefit of their employees, themselves, and the bottom line.
Can We Do That?! Outrageous PR Stunts That Work — And Why Your Company Needs Them
This fun and friendly book looks at real-life PR stunts that will blow your mind and inspire you to develop innovative and creative ways to get your company noticed. PR guru Peter Shankman chronicles the most ridiculous, outrageous, and possibly crazy PR stunts of all time—explaining why some work and others don't. This is a funny, insightful guide to winning the PR game.
Customer Service: New Rules for a Social Media World
How to use social and viral technologies to supercharge customer service - and avoid disasters along the way. This was written right after I sold HARO, and takes all of what I learned from my amazing time building and successfully selling that company.
Books
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