Philip Steffen Headshot
Report a problem with this profile
[email protected]

Philip Steffen  

Sales Management & Value-Added Customer Service Consultant; Author of "Philosophies, Phacts, and Phunnies"

Among the ranks of professional speakers, trainers and consultants, Philip D. Steffen is one of the most "sought-after" in the world. Companies and associations across the United States, Canada, and as far away as Australia, New Zealand, the United Kingdom, Germany, Malaysia and Singapore have profited from his "uncommonly" common sense, business insights and projections for the future.

Phil has been an educator, a record-breaking salesperson (he was #1 in the world with one company), a management executive and CEO of two companies he founded. His knowledge of people, current world events and business, will give your audience information they can use where it counts most--on the bottom line. He formed his first business, Steffen Associates, in 1976. In 1987, he established The Bottom Line Group, an international consulting firm. Phil has authored one book,Philosophies, Phacts and Phunnies and is working on another.

He is one of the few professional speakers in the world to have received BOTH the Certified Speaking Professional (CSP) designation and the Council of Peers Award of Excellence (CPAE) from the National Speakers Association. As a speaker, he has paid his dues, giving over seven hundred presentations in the corporate world before forming his own firm. An accomplished writer and interview subject, Phil regularly contributes to numerous trade and professional publications. Phil has appeared on television and radio programs in over twenty countries.

He is a graduate of Eastern Illinois University (with highest honors) and attended graduate school at Southern Illinois University and additional graduate courses at the University of Arizona and the University of Georgia.

Speech Topics

Most Requested Topics:

The Art of Selling Tough, Against Tough Competition: How to keep existing customers from defecting to the competition. The value of building personal relationships is stressed as participants see and are exposed to new skills in seeking out prospects, identifying key players, discovering what the competition is doing and will be doing, and getting to the decision-makers who can say, "YES! I'LL BUY!"

Opportunity is NOWHERE (No Where? OR... Now Here?: The "Motivational Talk" everyone is talking about. This presentation is built around the unique concept of WANTIVATION Phil addresses such topics as personal responsibility, accountability, ethics, integrity, character and self improvement as they relate to success in business and in life.

Incredible Sales and Service for the 21st Century: Audience members see what customers demand now and will demand in the future; how to adapt sales and service ideas used by the best in the world and implement them with customized improvements.

The VAQSSS Approach to Improving the Bottom Line--VAQSSS = Value-Added Quality, Sales, Service and Solutions: Success in the future will be driven by how well and how fast a business can develop and implement specific solutions internally AND for its customers. VAQSSS is a mindset, driven by customers' needs and expectations and by actions of competitors.

EXCELerating into the Future: Trends once measured in years are now taking place in months, weeks.....even days. "EXCELerating" (anticipating change and then performing faster at greater levels of effectiveness) is a necessity to improve bottom line results! This presentation is constantly updated based on current events and situations.

How Visionary Leaders Manage Change, Lead People & Build Teams: Attendees will see what "the best in the world" are doing to get people working together for common goals and stretch targets rather than getting bogged down by the "what's-wrong-with-people-today" and "we've-always-done-it-this-way" syndromes.

Team Building for a Competitive Advantage: There is a significant difference between "TEAMWORK" and "A TEAM." This presentation drives home how to structure a team for collaboration and sharing, so that the unique skills of each individual are used to the maximum.

Building Partnerships to Build Profits: Future growth for companies, even entire industries, may well rest on their ability to establish and nurture PARTNERSHIPS between their customers, suppliers and even "friendly" competitors. Here are some "how to" ideas.

Related Speakers View all

More like Philip