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Rachel Botsman      

Expert on Technology & Trust; Author of “What’s Mine Is Yours”

Rachel Botsman is a leading expert and author on trust in the modern world. By distilling complex ideas into clear and compelling content, she gives us the tools to understand trust – what it means, how it works and why it’s essential for every aspect of our lives. She has been recognized as one of the world’s 50 most influential management thinkers and honored as a Young Global Leader by the World Economic Forum.

Botsman is the author of two groundbreaking books that have been translated into 12 languages. What’s Mine is Yours predicted the rise of the ‘sharing economy’ and was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”. Her highly acclaimed work Who Can You Trust? is a profound exploration of how technology is revolutionizing human trust. It has been praised by Adam Grant, Marc Benioff, Sherry Turkle and Don Tapscott and has been shortlisted for the Business Book Awards.

As a Trust Fellow at Oxford University’s Saïd Business School, Botsman designed and teaches new courses on trust and technology. She is also an advisor to boards, senior leaders and governments around the world, helping organizations to build trustworthy cultures.

Her work has been widely published in The Guardian, Financial Times, The New York Times, The Wall Street Journal, Harvard Business Review, Wired and other publications. Known for her clear insights and warm storytelling, Botsman has been invited to speak to companies as diverse as Accenture, Goldman Sachs, Dorchester Collection, Microsoft and Salesforce, as well as at conferences such as the Drucker Forum, the World of Business Forum and the World Economic Forum. Her TED talks have been viewed more than 4 million times.

As the go-to voice on trust, Botsman has a strong, insightful and engaging media presence across channels, including the BBC, CNN, NPR, and ABC. She has lived and worked on four different continents, giving her a global perspective on the important issues of our times. She currently lives in Oxford with her husband and two children and is passionate about empowering the next generation to make informed decisions about trust in a rapidly changing world.

Speech Topics

The Collaborative Economy: A Transformative Lens, Not A Start-Up Trend

The collaborative economy is creating entirely new ways of doing business that are significantly impacting the way we live, work, bank and consume. But what exactly is the connection between seemingly different ideas such as social lending, peer-to-peer accommodation, car sharing and ride sharing? Rachel Botsman, who originally coined the concept of collaborative consumption (named by TIME as one of the “10 Ideas that will Change the World”) in her seminal book, explains the key principles behind why business models and behaviors are being transformed across sectors.

Botsman takes audiences deep inside the ventures that are challenging the status quo – from Airbnb to Lyft; TaskRabbit to Transferwise – and identifies the five common drivers that make a sector ripe for change. She also demonstrates how large companies, including BMW, Marriott, GM and DHL, are starting to respond to profound shifts in attitudes toward trust, assets and ownership.Botsman leaves audiences inspired by the scale and speed of growth in the collaborative economy, and also provides clear insights on how organizations can respond to some of the most revolutionary changes we have seen in business and society in centuries.

The Changing Rules of Trust

How do you build trust with someone you have never met? Digital technologies are changing the speed and nature of how trust is built and destroyed, giving rise to new business models and behaviors. Airbnb, Tinder and Uber are just a handful of examples of how new trust mechanisms are enabling us to become comfortable with people, experiences and ideas we might never have otherwise considered. Rachel Botsman explores how trust is shifting from institutions to individuals, and discusses its profound business and social implications. She delves into the upside of this new world and how it will add value to people’s lives, as well as the thorny issues of privacy, identity and risk.

The Future of ‘Work’

The collaborative economy is creating revolutionary changes in business and society, producing new jobs and tearing up old ones. Companies such as Airbnb, Etsy, TaskRabbit and Uber have the potential to make a new generation of “micro-entrepreneurs,” changing how people can use their time, skills and talents. But what are the benefits – and the downsides – to these new types of independent ‘jobs’? How are collaborative businesses in tune with the way an increasing number of people want to lead their lives and earn income? Rachel Botsman explores these questions, and addresses the wider implications of the collaborative economy and the future of work.

Sharing Cities: Transforming How We Live, Work and Consume

What if cities actively embraced the principles of collaboration and sharing? Rachel Botsman asserts that the ‘Shared City’ has the potential to change the nature of how we live, work, play, and consume in cities. Using examples from around the world, she challenges participants to think differently, exploring how cities are starting to embrace collaborative principles to address social issues, helping achieve sustainable goals and preparing for a different future of work. She also discusses why the collaborative/sharing economy is not a technology trend, but a powerful lens to think differently about efficiency, trust and human connection.

On The Money: The Future of Finance

How can technology transform money, banking and finance? Rachel Botsman offers a clear view of the fundamental changes in how we interact with money, both in terms of value and trust. From discussing crowdfunding to mobile money to virtual currencies to new payment systems, she takes audiences inside cutting-edge start-ups from across the globe, connecting the dots on the shifts, tools and risks that are rapidly disrupting the financial sector.


Rachel Botsman on the Collaborative Economy

Rachel Botsman, co-author of What's Mine is Yours, tell us where the collaborative economy is heading and why it requires a fundamental shift ...

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