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R "Ray" Wang        

Founder, Chairman & Principal Analyst at Constellation Research; Author of "Disrupting Digital Business"

R "Ray" Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He's also the author of the popular enterprise software blog "A Software Insider’s Point of View". With viewership in 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models impact the enterprise. Prior to founding Constellation, he was a founding partner and research analyst for enterprise strategy at Altimeter Group and one of the top analysts at Forrester Research for business and IT strategy. Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. He's also been a start-up CMO at Personify Inc, a web analytics software startup valued at $500M during the Internet boom.

A background in emerging business and technology trends, digital business model transformation, enterprise apps strategy, technology selection, and contract negotiations enables Ray to provide clients and readers with the bridge between business leadership and technology adoption. Buyers seek Ray’s research in future trends and disruptive technologies for his insights into the business processes, business models, and organizational design required for successful adoption.

His best selling book Disrupting Digital Business, published by Harvard Business Review Press and globally available in Spring of 2015, provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000. In fact, this impact of digital disruption is real. However, it’s not the technologies that drive this change. It’s a shift in how new business models are created.

Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, Personify, and Johns Hopkins Hospital.

His business topics focus on harnessing innovation, creating next-generation business and IT leadership, and applying the new rules of business. Technology topics include Artificial Intelligence, Blockchain, Services Design Thinking, Digital Transformation, and Dynamic Leadership. For technology sellers, Ray provides strategic guidance in go-to-market strategies; reviews and designs software licensing, pricing, support, and maintenance policies; delivers competitive assessments; evaluates software partner ecosystems, and researches business processes such as the perfect order and customer experience for the enterprise and SMB markets.

R "Ray" Wang is a highly sought after thought leader and speaker. His dynamic speaking style brings energy and enthusiasm to a range of topics including how disruptive technologies impact the future of work, next generation customer experience, cross channel commerce, big data and analytics, digital marketing transformation, and technology optimization. Ray tailors his presentations for intimate audiences in boardrooms to the tens of thousands in live broadcasted keynotes. Wang has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award and has repeatedly been in the #1 slot in the AR Power 100 list for over 7 years.

Speech Topics

Disrupting Digital Business: The Post Sales, On Demand, Attention Economy Is Here

We’re standing at the dawn of a digital business revolution, but we barely realize it. As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. From how we interact with each other to how we engage with organizations, the shift is right in front of us. However, organizations usually react to change by denying, delaying, and disparaging — a key reason why 52 percent of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000.

Digital business disruption is no longer an option—it’s a necessity. Social, organizational, and technology shifts require a new way of thinking about business, one that leverages a digital DNA to deliver experiences and outcomes, and to transition from selling products to keeping brand promises. Learn how digital transformation allows you to use digital to disrupt instead of become one of the disrupted

Join R "Ray" Wang (@rwang0), head of Silicon Valley-based Constellation Research and best selling author of the Harvard Business Review Press book, Disrupting Digital Business, as he shares practical guidance on how to disrupt and transform in any industry.

The Right To Choose To Be Disconnected: An International Human Right For The Digital Age

In this increasingly digital and connected world, no person nor object will be left disconnected. Yet, humanity faces the biggest human rights abuse - the loss of privacy. What will it take to keep the right to choose to be disconnected a human right and what will you do to defend this freedom.

Join R "Ray" Wang (@rwang0), head of Silicon Valley-based Constellation Research and author of the Harvard Business Review Press book, Disrupting Digital Business as he shares insights in to this fascinating human right that must be defended at all costs

The Shift From Chief Digital Officers To Digitally Enabled CXO's

The existing leadership structure in most organizations is ill-equipped to drive the change required for dominating digital disruption. Consequently, the emergence of the chief digital officer (CDO) is essential for the new age of digital business.

Though the current debate often centers on whether the CIO or CMO will win out or whether chief digital officers may arise from an expanded role for the CIO, we see these arguments as short-sighted. As with any other massive transformation, the skill sets required for digital will be infused throughout the executive ranks and the organization’s DNA. The pathway forward will involve a multidisciplinary approach. However, the skills behind digital business transformation will require chief digital officers or those tasked with digital.

Join R "Ray" Wang (@rwang0), head of Silicon Valley-based Constellation Research and author of the Harvard Business Review Press book, Disrupting Digital Business, as he shows how the path forward from CDO to Digital CXO's will take place over the next 3 years.

Augmented Humanity and AI Driven Smart Services: What Happens When The Machines Take Over

Searching for a competitive advantage and fearful of disruption, board rooms and CXO’s have rushed to artificial intelligence as the next big thing. The investment in pilots for AI’s subsets of machine learning, deep learning, natural language processing, and cognitive computing have moved from science projects to new digital business models powered by smart services. This unifying force for digital transformation in customer journeys, Internet of Things, future of work, commerce, and distributed ledger block chain technology revolves around the creation of AI driven smart services.

Learn how to bring immersive experiences, mass personalization at scale, and value exchange to create an orchestration of trust. Understand how these smart services will drive seven outcomes from artificial intelligence and jump start growth in every industry. While these smart services will dominate the landscape over the next decade, learn what rules and ethics need to be applied to not only augment humanity, but also keep humanity safe.

Join R “Ray” Wang (@rwang0), head of Silicon Valley-based Constellation Research and best selling author of the Harvard Business Review Press book, Disrupting Digital Business, as he shares practical guidance on how to jump start growth with AI driven smart services.

Dynamic Leadership: A Responsive and Responsible Approach

The need to create responsive and responsible leadership is a hallmark for success in digital transformation and jump starting growth inside organizations. Dynamic leadership describes a model where leaders follow a set of immutable traits and balance foundational attributes of leadership. This new framework takes into account a multi-dimensional approach and addresses the challenges existing leadership models often neglect. The global call for responsive and responsible leadership will require a new way to approach the timeless topic of leadership. Instead of taking a classical binary or rigid approach, learn the five immutable core traits and develop a balance of 14 foundational attributes as a guide to successful and sustainable dynamic leadership.


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Trading Identity for Convenience – What Would You Give Up ...

At next month's Cloud Identity Summit 2013, Principal Analyst and CEO of Constellation Research R “Ray” Wang will discuss how evolvi.

Workday gives IBM big win with seven-year cloud deal | TechCrunch

... with IBM for this aspect of its business, which could lead to additional business, reasons R Ray Wang, founder and principal analyst at Constellation Research ...

HARVARD BUSINESS REVIEW IDEA CAST: Making Sense of Digital Disruption

Welcome to the HBR IdeaCast from Harvard Business Review. I’m Sarah Green. Today I’m talking with Ray Wang, author of the new book, Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy. Ray, thank you so much for talking with us today.

HBR: What a Visit to an AI-Enabled Hospital Might Look Like

The combination of machine learning, deep learning, natural language processing, and cognitive computing will soon change the ways that we interact with our environments. AI-driven smart services will sense what we’re doing, know what our preferences are from our past behavior, and subtly guide us through our daily lives in ways that will feel truly seamless.

HBR: To Jumpstart Growth, Flip the Company's Priorities

The punishing forces of quarter-to-quarter performance expectations have forced business leaders to scramble for short-term profit gains at the long-term expense of the organization. Because of those short-term bets and strategic pivots, organizations are struggling to meet ever-changing customer needs, are challenged to drive margins, and find themselves vulnerable to non-traditional competitors and unattractive to potential employees. This confluence of forces has led 52% of the Fortune 500 to be acquired, merged, go bankrupt, or fall off the list since 2000.

HBR: The Building Blocks of Successful Corporate IT

The job of Chief Information Officer has never exactly been easy. But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders.

HBR: Beware Trading Privacy for Convenience

We pay for things with the swipe of a finger. We ask Siri how to get to a restaurant. Our friends can track exactly when we’ll show up. We can monitor our heart rates and calories burned — and compare our results with friends and strangers. We’re in the early days of a digital, mobile transformation. The benefits can seem limitless. And as a society, we are already becoming accustomed to the convenience, the connectivity, and the new insights that surface.

HBR: How to Engage Your Customers And Employee

Most customers now ignore targeted marketing campaigns, avoid responding to offers, and provide minimal feedback when asked. Instead, potential customers interact with each other, bypassing sanitized corporate messages devoid of meaning or value.

HBR: Moving from Transaction to Engagement

Mobile enterprise, social business, cloud computing, advanced analytics, and unified communications are converging. Armed with the art of the possible, innovators are seeking to apply disruptive consumer technologies to enterprise class uses — call it the consumerization of IT in the enterprise. The likely results include new methods of furthering relationships, crafting longer term engagement, and creating transformational business models. It’s part of a shift from transactional systems to engagement systems.

HBR: Coming To Terms With Consumerizaiton Of IT

The corporate e-mail server is down, but work doesn’t grind to a halt. Everybody just switches to Gmail, Skype, or BB Chat to get around the inconvenience. For the most part, they’re using these consumer technologies at work already — often because they’re better than anything the IT department can provide.

HBR: Making the Leap From Consumer Tech to Enterprise Class

What's required for the leap to Consumer Tech? What I learned from SXSW in 2011

HBR: The Four Personas of the Next Gen CIO

Five years ago, Chief Information Officers (CIOs) were on top of the world. These executives played mission-critical roles in driving multi-million dollar projects that delivered massive change. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today’s CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence.

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