Reviews Write New Review
Location
Booking Fee
Fee: $##,###Get Pricing
Virtual Fee: $##,###Get Pricing
Report a problem with this profile
[email protected]
[email protected]
Rick Delisi
Co-Author of "Digital Customer Service: Transforming Customer Experience for an On-Screen World" & "The Effortless Experience"
Rick DeLisi is a researcher and presenter who is best-known as the co-author of the best-selling business book, “The Effortless Experience”, and the new book called “Digital Customer Service” which he co-authored with Glia CEO Dan Michaeli. He's currently Lead Research Analyst at Glia, and prior to that he spent 15 years with Gartner, specializing in Customer Experience, Customer Service, and Communications.
Related Speakers View all
Nitin Nohria
Professor & Former Dean of Harvard Business School; ...
|
|
Dr. Jackie Freiberg
Leadership, Change & Service Innovation Strategist; ...
|
|
Stan Phelps
IBM Futurist, Bestselling Author of the Goldfish Ser...
|
|
Matthew Dixon
Founding Partner at DCM Insights; Co-Author of The C...
|
|
Dennis Snow
Customer Service Expert, Formerly with the Disney In...
|
|
Tim Sanders
Best-Selling Author, Technology Pioneer, Expert on C...
|
|
Todd Penegor
Retired President & CEO of Wendy's
|
|
Mimi Crume Sterling
Communications, ESG & CSR Executive; Non-Profit CEO;...
|
|
Daisy Auger-Dominguez
Cross-Sector, Global Leader; Author; Speaker; Expert...
|
|
Gary Garfield
Former CEO of Bridgestone Americas
|
|
Suzanne DiBianca
Executive Vice President of Corporate Relations and ...
|
|
Harish Shah
The Singapore Futurist
|
|
Joseph L. Bower
Professor of Business Administration at Harvard Busi...
|
|
Sara Blakely
Founder & CEO of SPANX, Innovative Entrepreneur, Wom...
|
|
Afterburner
US Fighter Pilots; Leadership Experts on Team Buildi...
|
|
Howard Putnam
Former CEO of Southwest Airlines
|
|
Tom Morris
Business Thought Leader, Philosopher, Corporate Advi...
|
|
Patrick Lencioni
Management Consultant, Founder & President of The Ta...
|
|
Gary Hamel
International Expert on Business Strategy; Professor...
|
|
Dr. Kevin Freiberg
Best-Selling Author, Leadership Expert, Change Manag...
|