Rob Siefker joined Zappos.com in January of 2004 and is currently one of the senior managers for the customer loyalty team. He has spent his entire career with Zappos providing the very best service for both customers and employees. Starting his career with the company as a temporary call center employee, he has helped the team grow from 30 to 485 employees.

Siefker is a dedicated ambassador and promoter of the Zappos brand and is committed to developing a world-class culture. He has previously represented Zappos by speaking at conferences for IQPC, Frost & Sullivan, and Marcus Evans. He's also been a guest speaker at Purdue University's Center for Customer Driven Quality.

A Denver native, Rob Siefker earned a BA in history from Santa Clara University in 2002.

Branding, Customer Service, Human Resources, Teamwork & Teambuilding, Marketing, Business, Customer Experience, Customer Loyalty,