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Robert H. Miles    

Robert H. Miles is the global thought and practice leader for CEO-led corporate transformations. He has been principal process architect in many of the iconic corporate transformations of our time. And he's now available to share what he's learned.

Robert H. Miles, Ph.D., President, Corporate Transformation Resources, is a global thought and practice leader in the fields of corporate transformation and executive leadership. He has served CEOs as the principal process architect in over 30 CEO-led corporate transformations. A summary of the major insights from his experiences, titled “Accelerating Corporate Transformations,” appeared as a feature article in the Jan/Feb 2010 issue of the Harvard Business Review, and was recently reprinted in the “Reinvention” issue of HBR OnPoint.

Over the past two decades Bob has pioneered an Accelerated Corporate Transformation (ACT) methodology at such leading companies as Apple, Black & Veatch, Florida Rock, General Electric, IBM Global Services, National Semiconductor, Office Depot, PGA Tour, Rockwell International, Southern Company and Symantec, as well as a number of emerging high-tech companies. ACT has been licensed to several global consulting firms. Miles also is the author of a series of books on corporate transformation and organizational effectiveness. Most recently, Miles with Michael Kanazawa authored the second edition of BIG Ideas to BIG Results; Leading Corporate Transformation in a Disruptive World Pearson 2016. BIG Ideas to BIG Results equips CEOs and executive leaders to successfully engage and overcome several pervasive corporate transformation challenges.

Frequently serving as a Process Architect to executive leaders as they plan, launch and refocus their corporate transformation efforts, Bob helps new CEOS “take charge” and sitting CEOs launch the next major phase in their organization. A trademark of his approach has been the Rapid, High-engagement, All-employee Cascade, which launches the execution phase by quickly focusing everyone in the enterprise on a shared set of business performance and cultural stretch goals for breakthrough results.

On the Yale and Harvard Business School faculties for many years, Miles taught in the MBA, Doctoral and senior executive programs. At Harvard he was also Faculty Chairman of an innovative two-week residential program, which helped CEOs and their teams plan corporate transformations.

He is a cofounder of the Macro Organizational Behavior Society, a convocation of elected global scholars held each year at Harvard Business School. Later, he was the Isaac Stiles Hopkins Distinguished University Professor and Dean of the Faculty at the Goizueta Business School at Emory University.

He is a cofounder of the Macro Organizational Behavior Society, a convocation of elected global scholars held each year at Harvard Business School. Later, he was the Isaac Stiles Hopkins Distinguished University Professor and Dean of the Faculty at the Goizueta Business School at Emory University.

Bob served for over a decade as a faculty member at both the Stanford Executive Institute and at GE’s Crotonville Operations (where he redesigned and taught all of the executive-level change management modules). He also served on the Editorial Review Boards of Management Science and Administrative Science Quarterly, and on the Advisory Boards of the Organizational Effectiveness Division of The Conference Board and the U.S. Department of Energy.

Earlier in his career, Bob was an Operations Analyst at Ford Motor Company, a First Lieutenant (Armor) in the U.S. Army, Special Assistant to the Director of Research, Development and Engineering at U.S. Army Missile Command, and a Project Manager at the Advanced Research Projects Agency (ARPA) in the Office of the Secretary of Defense.

Miles received a B.S. from the McIntire School of Commerce at the University of Virginia (where he served for two decades on the Advisory Board) and a Ph.D. in Business Administration from the Kenan-Flagler School at the University of North Carolina.

He lives with his wife, Jane, in Charlottesville, Virginia and Chatham, Massachusetts. He may be reached at [email protected].

Speech Topics


"Beyond the Age of Dilbert: Accelerating Leader-led Transformations by Rapidly Engaging All Employees"

The speech focuses on how to achieve large-scale employee engagement during the launch of a corporate transformation. Audiences will learn how to lead their part of a rapid, high-engagement, all-employee cascade to quickly and consistently achieve understanding, buy-in, commitment and top-to bottom line-of-sight accountability in their organization, regardless of size. and geographical dispersion.

"Leading Corporate Transformation"

Oliver Wendell Holmes once said that, "I would not give a fig for simplicity on this side of complexity, but I would give my life for simplicity on the other side of complexity." Following his work as principal process architect in over 30 successful corporate transformations, Bob Miles shares a simple, step-by-step approach to launching, executing and sustaining rapid corporate transformations.

"Accelerating Corporate Transformations"

This speech focuses on the "Inhibitors" embedded in all organizations that can derail corporate transformations as well as the "Accelerators" that transformation leaders need to deploy to engage and overcome them. Based on the speaker's popular Harvard Business School article, "Accelerating Corporate Transformations - Don't Lose Your Nerve!" A diagnostic framework will be provided to participants so that they can gauge the readiness of their organization for launching a transformation.

News


2016 Robert H. Miles 2nd Edition BIG Ideas to BIG Results

In 2016, Robert H. Miles with Michael Kanazawa authored the second edition of BIG Ideas to BIG Results; Leading Corporate Transformation in a Disruptive World Pearson 2016. BIG Ideas to BIG Results equips CEOs and executive leaders to successfully engage and overcome several pervasive corporate transformation challenges.

Corporate transformation is tough work, but extraordinarily rewarding for all involved when led successfully. Somebody’s got to do it, and do it well. What if that someone happens to be you? Where will you start? How will you frame your transformation game plan and lay out its roadmap? What will you do first, and who will you engage when in the enterprise? How will you keep it alive after the early excitement? And how will you make it part of your management process so that it can become a reliable core competency for rising to the increasing rate of disruptive transformation challenges facing your company? Robert H. Miles and Michael T. Kanazawa introduce a simple, proven, results-driven approach that has underpinned some of the most successful corporate transformations of our time.

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