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Ron McMillan    

Organizational Development Expert

Ron McMillan is a New York Times bestselling author, keynote speaker, and leading social scientist for organizational change. For thirty years, Ron has delivered engaging keynotes at major conferences including the American Society of Training and Development and the Society for Human Resource Management. Ron’s work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500.

Ron is the coauthor of three New York Times bestsellers, Influencer: The Power to Change Anything, Crucial Conversations: Tools for Talking when Stakes are High, and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. Recognized as a subject-matter expert in influence, leadership, and workplace communication, Ron has been featured widely in the national media including NPR, Inc. magazine, and the New York Times.

As a gifted speaker, Ron has appeared at hundreds of conferences, conventions, and management retreats such as the American Society of Training and Development, Human Resource Development, and Direct Selling Association. Additionally, Ron has spoken to executives at Lockheed Martin, AT&T, Nike, Saturn, Hewlett-Packard, Ford, Sprint, Disney, Harley-Davidson, Providence Healthcare, and Intel. His unrivaled ability to delight a crowd and inspire his audience to improve their personal and professional lives has clients asking for his return again and again.

Ron is the former cofounder of the Covey Leadership Center where he helped develop numerous training programs including Principle Centered Leadership and The Seven Habits of Highly Effective People. In 2007, he and his coauthors were named Ernst & Young Entrepreneurs of the Year for their work in founding and leading VitalSmarts, a leader in corporate training and organizational development. VitalSmarts has helped more than three hundred of the Fortune 500 realize significant results using a proven method for driving rapid, sustainable, and measurable change in behaviors. Named the 2008 Business of the Year by The Association of Learning Providers, VitalSmarts has also been ranked four times by Inc. magazine as one of the fastest growing companies in America and has taught two million people worldwide.

For more than twenty-eight years, Ron McMillan has helped union and first-level managers, CEOs, and corporate executives become measurably more vital by advising them on topics including team development, personal vitality, quality, communication, and results-oriented leadership. Cofounder of VitalSmarts, Ron has researched methods for driving rapid, sustainable, and measurable change in behaviors.

Videos


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Influencer Tips with Ron McMillan
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Speech Topics


Crucial Conversations: Tools for Talking when Stakes are High.

Crucial Conversations Drive the Results that Matter Most. Crucial conversations (conversations where stakes are high, opinions vary, and emotions run strong) happen every day and impact all of our results, yet few people invest in the skills for holding them well. Studies show that the inability to discuss a problem can be more destructive than the problem itself. Issues like poor productivity, declining quality, lack of teamwork, or strained relationships are often the effects of crucial conversations that aren't being held or aren't being held well. Learn to step up to high stakes conversations skillfully and respectfully and begin to resolve the problems by:

Surfacing the best ideas
Making important decisions
Act on decisions with unity and commitment

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior.

Results Depend on Accountability: Be Prepared. A crucial confrontation is a face-to-face interaction in which we hold another person accountable for a broken promise, a violated expectation, or bad behavior. Accountability issues such as lagging performance, quality, and low morale can keep you from getting the results you need. Crucial Confrontations presents a straightforward step-by-step process for identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.

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