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Rory Rowland      

Specializes in programs for financial and banking institutions

Rory Rowland is a “been there, done that” speaker. He has successfully turned around a failing financial institution. Within 2 years it rocketed from a bottom 10th percentile performer to achieve the recognition of a Top 10 performer in the state of Missouri.

Rory knows the challenges you face everyday, in being asked to do more with less. He has helped thousands of professionals clearly define what great leadership is, how to be one of the best bosses, and how to listen for results. With his proven methods collected from a lifetime of achievement and interviews with hundreds of top performers, he passes on the keys to being a top performer.

Through his speaking and consulting about the power of focus, Rory has demonstrated that when you really focus on something at which you can be good, then you have a tremendous edge over the competition. He has done research on the Top 100 financial institutions and can share the results of his research of the them.

Over the past 10 years, Rory has presented his high-energy fun and humorous programs in all 50 states, as well as Canada and Mexico.

MOST REQUESTED TOPICS:

Maximizing Multi-Generational Marketing

Marketing to each generation's specific wants and desires is one way to close deals in this challenging environment.

When it comes to marketing, one size does not fit all - to be successful  each generation needs specialized attention that appeals specifically to their wants and desires.  While negotiating this complex marketing minefield is becoming increasingly challenging, breaking down your overall target audience into smaller bit size pieces separated into distinct generational age groups is one way to better appeal to your potential clients.

Discover these tools in this session -

    * The powerful golden rules of multi - generational marketing, ignore these at your own peril.

    * 5 great ways to quickly get the right words for the right generation

    * Know how to tap into the little things that mean a lot to members

    * 30 tips for becoming an effective generational marketer

    * 3 things you can do right now to improve your generational marketing

    * Recognizing the strengths and trouble spots of your generational marketing plan

    * The litmus test exercise: Would your marketing material pass this generational test?

    * Generational marketing mistakes you don´t have to make, and how to avoid them

Discover the Secrets of Social Media

Five Ways to Increase Your Credit Union's Online Presence

Today, the online world is all about social media and Web 2.0 technology. What exactly is "social media"? We all know it's the newest way to communicate online but how can we use it? Learn how to establish and cultivate relationships through active participation in online web sites. Think Facebook. Think Twitter. Think LinkedIn. Think Possibilities.

During this session, you'll discover:

    * What social media is and how it will help you grow your online identity.

    * The top three social media sites you need to be involved with.

    * Get real-life examples of successful social media campaigns

    * Step-by-step guidance on using the top social media platforms.

    * Tips & resources to help you get the most out of social media platforms

Explore with Rory the amazing abilities of social media networking. Look at some powerful examples of companies and organizations that have harnessed social media and consequently grown!

Member Retention

How to Fix the Hole in Your Bucket

You will receive real-life examples of successful credit unions that have increased their member base while discovering how to fix holes in their 'member/account' bucket. Rory will share with us how critical a member  retention plan is to your credit union's success

Listen so Others will Speak, Speak So Others will Listen

This program takes the power of communication further. Listening is the most important tool in the communication skill box. The more we listen the more we are heard. This is a powerful program that will change how you view the power of listening.

Managing Change in the New Millennium

In this program you will learn how to get the job done on time, even in the times of the most stressful changes. How to keep yourself in balance and under control. Learn 3 techniques guaranteed to get people's attention and 7 keys to managing successful meetings in stressful and changing times. How to do some of the little things that can make a big difference.

Customer Service with W-O-W!

Learn how to listen to your customers. Get to the root of a problem in a fast and professional way. Teach your people to love your customers more than they love your products. Surefire strategies to resolve complaints and customer conflict. Body language: How to read it and use it to project a courteous, helpful image ... and much, much, more.

Leadership vs. Management

Have you ever noticed that the changes and solutions that are most effective in the work place are most often the ones that people discover together as a team? That's what this unique workshop is all about. Leaders climb the tree and show the team which way to go, and the most effective managers find the most efficient way to cut down the trees.

Mindset Of Champions

The champion has certain beliefs and ideals that set them apart from the pack. The champion is one who works toward a goal they love. They understand the four quadrants of daily living. They have a belief that there is always a way. They face the same challenges head on. What are the keys to sharpening the saw? It is the most important thing you can do, it makes all other improvements in your life possible.

15 Indisputable Truths about the Best Bosses

Rory Rowland has talked to hundreds of employees of the best bosses. He knows that your managers, like many others, are under great stress to deliver more with fewer resources. They face conflicting

demands and an unforgiving business challenges that keeps getting tougher. Participants appreciate and can immediately use the reality-tested techniques he has collected from the best bosses. These proven “truths” help you to develop team loyalty and increase productivity while improving morale. This program will empower your managers to become one of the “Best Bosses.”

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