She:

facilitates planning sessions and retreats to design future direction conducts workshops and partnering sessions to surface values and build effective teams consults and delivers keynote presentations on vision, values, strategy and focus provides tools and materials to put ideas into action and make change work A leader in introducing nonprofit and government organizations to the business tools that have made their private sector counterparts effective, Sally has translated many tools and concepts for their use, including:

1. Marketing concepts and planning: In the 1980's, she introduced marketing concepts to Pittsburgh area nonprofit and public entities at a tim e when most did not recognize a need for this discipline. This led to the formation of The Marketing Place—a nonprofit to help other nonprofit and public entities with marketing—which she ran before moving into private practice.

2. Customer focus: In the 90's, she focused on the concept of "customer" at a time when many nonprofit and public entities did not think of themselves as having customers.

3. Balanced Scorecard: Recently she has introduced the concept of strategy and the use of the Balanced Scorecard to ensure focus, measurement and accountability. The Balanced Scorecard was created as a private sector tool that allowed companies to achieve great success but it was not particularly nonprofit friendly. Sally has been translating the language and adapting the model so that nonprofits and local governments can benefit as much as for-profit organizations. Since 2001, Sally has taught Balanced Scorecard principles to nonprofit and government leaders and consultants in both the US and Europe .

4. Shared Values Culture: Believing that shared values are the cornerstone of all great organizations, Sally has recently begun to introduce a suite of private sector values tools that will surface values in any organization and allow everyone to align behind a set of shared values that impact everyday performance. She has also been working with the author of the values tools to link their results to a Balanced Scorecard so an organization's evolution to a shared values culture can be tracked.

Sally has nearly 30 years experience as a change consultant. Her clients include large and small nonprofits, government agencies and professional service firms that operate in the public area. She is a member of the National Speakers Association, past president of the Pennsylvania Speakers Association and a graduate of Leadership Pittsburgh. She has been trained in scorecard design by the Balanced Scorecard Collaborative, is certified in identifying unanticipated consequences using Joel Barker's Implications Wheel, in values assessment using the Cultural Transformation Tools, in behavioral styles assessment and Appreciative Inquiry. Sally is also a Rotarian, a member of the Allegheny Conference Regional Investors Council and Of the Pittsburgh 250 Community connections committee. She has degrees from Pennsylvania State University and the University of Pittsburgh.