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Stan Phelps      

IBM Futurist, Workshop Facilitator & Author

Stan Phelps is a Forbes Contributor, IBM Futurist and TEDx Speaker. His keynotes and workshops focus on how to create meaningful differentiation to win the hearts of both employees and customers. The benefits are increased loyalty, retention and referrals.

He's the best-selling author of: Purple Goldfish -12 Ways to Win Customers and Influence Word of Mouth; Green Goldfish - Beyond Dollars: 15 Ways to Drive Employee Engagement; Golden Goldfish - The Vital Few; Blue Goldfish - Using Technology, Data, and Analytics to Drive Both Profits and Prophets; Purple Goldfish Service Edition - The 12 Ways Hotels, Restaurants and Airlines Win the Right Customers; Red Goldfish - Motivating Sales and Loyalty Through Shared Passion and Purpose; Pink Goldfish - Embracing Weirdness and Amplifying Weakness to Differentiate in Business.

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