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Susan David, Ph.D., one of the world's leading management thinkers, operates at the nexus of business and psychology. She is the creator of the concept of Emotional Agility, and uses this lens in her consulting, coaching, and keynotes, and in the development of psychometric tools to analyze, assess, and develop these skills.
Her focus is on how Emotional Agility contributes to effective people strategies, particularly in the areas of employee engagement, wellbeing, interpersonal relationships, high-performance leadership, and organizational culture change. Her TED Talk on Emotional Agility has more than 8,000,000 views. David is also a co-founder and co-director of the Harvard-affiliated Institute of Coaching.
David is a sought-after keynote speaker, coach, and consultant to C-suite executives. Her unique combination of pragmatic business experience and extensive scientific knowledge allows her to help leaders meet the most pressing business challenges without losing sight of their most important asset: their people.
She routinely consults internationally at the most senior levels of large organizations and has extensive experience in industries as diverse as financial services, information technology, healthcare, utilities, pharmaceuticals, and mining. Her client list includes Ernst and Young Global, the World Economic Forum, BHP Billiton, Telstra, the United National Development Program, JP Morgan, GlaxoSmithKline, and Nestlé, among many other multinational firms.
David is author of the definitive "Oxford Handbook of Happiness" (Oxford University Press), "Beyond Goals" (Gower). She also authored the top-rated Harvard Business Review article “Emotional Agility” which was named as a Management Idea of the Year and was the impetus for her #1 Wall Street Journal bestselling book, “Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life.” Her work is frequently featured in the national media including Harvard Business Review, TIME, Fast Company, the Wall Street Journal, and Inc.com.
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Rapid technological change, globalization, and hybrid work have fundamentally disrupted the way we live. We are increasingly caught between organizational demands and environmental realities. Organizations need flexibility, teaming, customercentricity, innovation, and inclusion. Yet at the same time, accelerated complexity conspires against positive change, leading to rigidity, strained relationships, and lower wellbeing. The demand for people and organizations to be agile has never been greater.
EMOTIONAL AGILITY
Developed by Susan David, Ph.D., emotional agility is a practical, science-based roadmap. It’s a set of essential psychological skills for our fast-changing, complex world: skills that allow us to remain engaged, open, and values-connected, and to reincorporate our most challenging feelings as sources of energy, creativity, and insight.
Emotional agility is at the heart of mental health, wellbeing, leadership, culture, collaboration, innovation—everything that matters to healthy people, organizations, and communities. Now more than ever, it is crucial.
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