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Susan Murphy  

SPEAKER/CONSULTANT/AUTHOR, THE HEIM GROUP

Susan Murphy is a business and organizational consultant whose background includes over 25 years of hands-on executive leadership experience. She has national and international experience with over 200 business and healthcare organizations. Her clients include U.S. Army, Bank of America, NBC and the American Hospital Association.

Susan has an extensive background that combines the three worlds of corporate leadership, academia and management consulting. She has been an Executive in two Fortune 500 Corporations, served on the Graduate Faculty of the University of San Francisco, and has performed corporate-wide international management consulting for 20 years to a variety of industries.

Dr. Murphy specializes in Leadership and Team Development, Gender and Generational Differences, Change Management, Performance Management and Customer Service. She wrote Quantitative Approaches to Management in 1994. With Pat Heim, she recently co-authored In The Company of Women: Turning Workplace Conflict Into Powerful Alliances, and they have been featured on “Good Morning, America”, Time Magazine, U.S.A.Today.com, and the BBC.

Susan is known for her wit and wisdom. She combines research and theory with real life experiences. Her humorous style and useful techniques have been well received throughout the United States and internationally. She holds a BS from Vanderbilt University, MBA from Pepperdine University, and from The Fielding Graduate Institute a MA in O.D. and Ph.D. in Organizational Systems.

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