DARE TO CARE™: HOW LEADERS INSPIRE AND INFLUENCE WITH EMOTIONAL INTELLIGENCE

As an organization, you may be rewarding or promoting high performing individuals into leadership roles based on their intellectual and technical abilities. There is nothing wrong with this, unless… you ignore or overlook a crucial step. The step of ensuring that those very leaders are equipped with the right skills to handle the day-to-day challenges that arise from leading diverse teams. After all, we know that emotions drive people and people drive business outcomes.

The bottom line is that organizations excel when they have leaders who understand that they cannot thrive and succeed without; building trust; creating healthy productive relationships; and excelling at positively inspiring those they lead. Emotional intelligence, the currency of the 21st century, is the skillset that separates inspirational and influential leaders from those who are nothing more than their leadership title.

In this engaging and thought-provoking session, Sylvia Baffour uses her Dare to Care™ EI Framework, to provide leaders with practical tools and strategies they can use as they inspire and influence those in their charge.

CULTIVATE RESILIENCE IN THE FACE OF UNCERTAINTY & CHANGE

It’s no secret that the past couple of years have been layered with one challenge after another. Not just for your organization, but for your people too. Industries like yours may have faced tremendous upheaval and uncertainty, and your employees may be feeling burned out, stressed out or just plain overwhelmed.

The big question is what can you do to help build their capacity, their energy and their desire to give their best in the face of the challenges and uncertainty?

In this energizing and interactive program, your team will be engaged through insightful storytelling. They will also be guided through numerous practical resilience habits to help them function more effectively as they deal with inevitably uncertain and challenging situations. They will walk away better equipped with tools to help them feel more empowered and be more resilient.

EMBRACE & CELEBRATE THE PASSIONATE ADMINISTRATIVE PROFESSIONAL WITHIN

In many organizations, Administrative Professionals are increasingly asked to do more with less. All too often, they are the ‘Silent Warriors’ who don’t always get the credit for orchestrating, navigating, and keeping things together while functioning smoothly.

This program empowers participants with tools and techniques to help them maintain a passion for what they do, even in the face of difficult situations that can feel overwhelming. Allowing them to stay calm during challenging moments, while helping them balance everyday work-life stresses.

DARE TO CARE™: HUMANIZING DIVERSITY AND INCLUSION

Diversity in workspaces in America today ought to reflect the multicultural and multi-faceted characteristics of the nation itself. Any organizations striving for greater levels of success understands that it is no longer enough to just claim to have the ‘diversity numbers’, if it doesn’t also mean you have a genuine environment of inclusion. One in which everyone within the organization feels seen, heard, and valued.

Humanizing diversity and inclusion is at the heart of what every organization should be doing if they are serious about bringing about positive and lasting change within their workforce. D&I is not a nice-to-have, it’s a business imperative.

Sylvia Baffour firmly believes that empathy really undergirds everything that diversity and inclusion is based on. In Humanizing Diversity and Inclusion, she therefore takes on a different approach to focus the D&I learning around foundational aspects of emotional intelligence such as self-awareness and empathy.

BUILDING A HEALTHY WORK CULTURE IN A VIRTUAL WORLD

Many organizations continue to struggle with the complex challenges brought on by operating amid a global pandemic. Challenges that make it more difficult to sustain a healthy company

culture, maintain a high level of collaboration and innovation, and reduce attrition of talented employees.

While virtual happy hours and virtual whiteboard collaborations can be helpful tools, they alone are not enough in keeping employees engaged, motivated and productive. Emotional intelligence is the skillset needed, and it separates companies that will thrive during uncertain or turbulent times from those who will fail.

In Building a Healthy Work Culture in a Virtual World, Sylvia Baffour shares strategies to help organizations become more deliberate about how they foster and build a culture of belonging in their workplace. One that leverages unique emotional intelligence approaches to empower employees and make them feel informed, heard, and connected. When people feel a sense of belonging, they become more inspired and significantly increase their productivity.