The Unreasonable Hospitality Workshop is an immersive, day-long program, that provides an in-depth perspective on the framework and principles of Unreasonable Hospitality through a mix of education, exercises, and experience design sessions.

Led by Will Guidara’s team, Billy Peelle and Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles of Unreasonable Hospitality – internally with the company’s culture, and externally in the experiences you are collectively delivering to your guests. The Workshop is filled with practical applications of the lessons in the book and leaves your team equipped with a list of specific, actionable ideas to bring to life.

A graduate of the University of Pennsylvania, Billy Peelle began his career at The Ritz-Carlton and Danny Meyer's Union Square Hospitality Group before joining the team at Eleven Madison Park, where he served as General Manager when the restaurant was named #1 in the world. He went on to assume the role of Director of Operations for Make it Nice, and opened restaurants in New York City, Los Angeles, Las Vegas, and London.

A graduate of New York University, Lindsey Peckham worked in some of New York's great restaurants (Minetta Tavern, estela, and more) before joining the team at Eleven Madison Park. She ultimately served as Director of Guest Relations at the restaurant, bringing a specialized focus on team building and customer service.

Workshop, Leadership, Teamwork & Teambuilding, Corporate Culture, Motivational Hospitality,