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Vicki Hess, RN, MS, CSP      

Employee Engagement Expert

Vickis purpose is to provide inspirational and evidence-based strategies for workplace engagement, to change thinking and improve outcomes. She works everyday to help employees and leaders shift their thinking to create a positive, productive and effective work environment.

A highly-regarded speaker, author, facilitator and consultant, Vicki is an expert in employee engagement and workforce and leadership development, with more than 30 years of hands-on business and healthcare experience. Vicki is one of 215 women in the world to have earned the Certified Speaking Professional (CSP) designationthe speaking professions international standard for platform skill. She works with healthcare organizations and associations across the country to positively impact employee engagement through consulting, workshops, retreats and keynote presentations.

In 2012, Vicki Hess, RN, MS, Certified Speaking Professional was voted a TOP 5 Healthcare Speaker by Speaking.com for the second year in a row. More impressive was her recognition in the Top Seven Highest Votes Received Overall category. After 13,000 votes were counted, Vicki landed in the same top seven category as Tony Alessandra, Brian Tracy and other highly qualified experts.

Vicki holds a BSN from the University of Florida and a Masters Degree in Human Resource Development from Towson University. She was an adjunct professor at Johns Hopkins University Graduate School of Business for five years.

Vicki is the author of SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work, the 28-Day Professional Paradise Diary, and The Nurse Managers Guide to Hiring, Firing & Inspiring (Sigma Theta Tau International, April 2010). She is also a regular contributor to the Baltimore Business Journal and NurseTogether.com.

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Speech Topics


Thriving in a "Do More With Less" World: 5 Steps to Less Stress, More Energy & Remarkable Result

Are you dealing with the challenges of having to “do more with less”? Who isn’t? Un-fortunately this is the way of the world at work these days and it doesn’t look like things are going to let up anytime soon. Vicki Hess provides five steps to manage the rampant change and be able to gracefully do more with less. In this program, Vicki shares stories, anecdotes and proven ideas for being resilient at work – especially in the face of change.

Engagement, Every Step of the Way: Successfully Leading Change in a "Do More With Less" World

Employee engagement is the difference between a workplace that operates and one that excels. Imagine a workforce full of empowered employees and motivated managers who deliver outstanding customer service and exceptional quality. Sound too good to be true in these topsy-turvy times? If you are looking for real-world strategies for moving your team, department, division or entire organization toward full engagement, then join Vicki Hess for this practical, interactive and inspirational, program

The Times are Changing: Lead You & Your Organization to Professional Paradise & Beyond

Just because you are the boss, doesn’t mean that you have all the answers. As leaders you may find yourself dealing with a seemingly never-ending list of tasks and responsibilities, and struggle to get it all done. Add disengaged staff members to the mix and anyone can begin to feel overwhelmed.

In this program, you will discover high impact, easy to use leadership tools to lead you and your team to Professional Paradise. Yes, it’s possible! Through interactive dialogue, inspiring life lessons, and a splash of humor, this program will have you and your staff coming to work with a skip in your step.

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