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Waseem Hussain
Managing Director of MARWAS Ltd., Expert in India Market Strategy, Intercultural Leadership Coach
Waseem Hussain is the Managing Director of MARWAS Ltd., a consultancy focused on business strategies in India. He has considerable experience in assisting European companies in designing and executing their business strategies for the Indian market. His areas of expertise include market strategy, leadership, project management, negotiation, change management, and intercultural communication. Hussain is distinguished for his skills in employee selection and staff attrition management.
Hussain has trained and coached over 8,000 professionals from diverse fields such as executives, managers, engineers, scientific researchers, and administrative staff in countries including France, Germany, India, Italy, Switzerland, the UK, and the USA. He provides insightful understanding into managing culture, mentality, and work ethos in India. He has authored numerous articles, book chapters, and market studies, and is a sought-after keynote speaker at international business conferences. His consulting and training clients include prominent companies like ABB, AXA, Credit Suisse, Geberit, Hitachi Zosen, Mettler Toledo, Novartis, SAP, Swisscom, Swiss Re, Unicredit, and Zurich Insurance.
Apart from leading MARWAS Ltd., Hussain actively contributes as a member of the Duke Corporate Education Global Learning Resource Network and serves as a guest lecturer in MBA and Executive MBA programs at various universities. Fluent in English, German, Urdu, and Hindi, he divides his time between consulting, public speaking, and writing, engaging audiences on themes such as "Outsourcing to India," "Doing Business in India," and various other topics related to intercultural leadership and negotiations.
Speech Topics
How to successfully do business in India
India is a country of great business opportunities. More and more companies in Europe and the USA are becoming active in India, either through their own operations or through strategic partnerships with local businesses.
However, India is also a country of significant challenges. Some of the most frequently mentioned problems involve government bureaucracy, corruption, high rates of staff turnover, a complicated tax regime, unreliable infrastructure, and difficult inter-cultural communication. If you overcome these challenges, your business will succeed.
Key take-aways:
Strategic clarity: know how to develop a market strategy for India that will make your business there succeed
Market know-how: understand the mechanisms and travails of doing business in India
Relevant contact network: find out how to build a contact network in India that you can leverage to your own benefit
Cultural competence: learn how to overcome cultural barriers
India Country Risk Profile
India is one of the most important growth markets for western companies. As India still is in the midst of its own industrialization, technology and know-how continue to be in high demand.
However, the India Risk Survey 2013 has found that India faces some of the most dynamic risks. Strikes and civil unrest are the number one risks for industry. Labour unrest can result in halting of production. Politics is very complex, corruption endemic, law enforcement uncertain, safety insufficient and markets volatile.
Key take-aways:
Receive a comprehensive risk profile of India
Get expert advice on how to best mitigate India’s risk profile
Understand the key factors for successfully doing business in India
The multi-faceted opportunities and challenges offered by the Indian economy
India: Successful HR Management
9 times out 10, when a foreign business fails in India it’s easy to tell why. It almost always comes down to not having the right people, and the attrition rate being very high.
The demand for capable employees and managers in India is on a steep rise. Clearly any foreign company needs to offer something a little bit extra to attract and keep domestic Indian talent. Is it high salaries and bonuses? No. The solution lies in two traditional Indian concepts that are very much alive in companies there: Ashrama and Guru-Shishya.
Key take-aways:
Find out why foreign businesses in India usually fail
Learn how the Indian education system is organised and what impact it has on the employability of university graduates
See what the ancient Indian concepts of Ashrama and Guru-Shishya are about, and how they affect your Indian business
Understand how to create a hiring, retention and HR development strategy your business requires to succeed in India
Jugaad: Innovation, Indian style
When engineers in the western world research and develop, they usually wonder how to get a sufficiently big budget they can spend. In India, however, you first think of ways how to earn money that you will spend only afterwards.
Because India was a poor country until recently, people there have developed a habit they call ‘Jugaad’. This is becoming popular even in the west and is labelled ‘Frugal Innovation’. French carmaker Renault has become a champion of frugal innovation.
Key take-aways:
Learn how poverty in India has created ‘Jugaad’, a fascinating concept for industrial innovation
Find out how to use ‘Jugaad’ in a systematic way
See how you can improve your company’s profit margin thanks to frugal innovation
Jugaad is a magician’s job; he is the Jugaadu. Find out how to be a frugal innovator and therefore a magician!
Tol Mol – The Secret Formula for Negotiating in India
Doing business in India can be a turbulent ride. Especially when it comes to negotiating with Indian partners, you end up being all blood, sweat and tears. Indeed, negotiation is the one thing that almost all Western managers say frustrates them when doing business in India.
If you’re going to successfully negotiate in India, you need to know India’s secret formula: Tol Mol. Because Tol Mol does not actually mean negotiating!
Key take-aways:
Understand why western negotiating tactics will fail in India
Unlock the secret Indian negotiating formula Tol Mol
Learn how you can win negotiations with Indian partners
Moreover, Tol Mol will improve your negotiating style even with partners in the west
Why Western Leadership Style Struggles In India
Most companies operate with a Western-centric view of hierarchy, responsibility and processes. Individuals are expected to lead themselves, and to only bring problems and questions to their supervisors when action is required.
But India is a hierarchic society with roots that go 5,000 years deep and involves 1.2 billion people. If you want to succeed in India, you must be willing to apply a different type of leadership.
Key take-aways:
Get deep insights into India’s business culture and mentality
Understand how to overcome cultural differences
Use cultural similarities in a clever and effective way
Develop a leadership style that helps you succeed in India
Key take-aways:
Understand which are the most frequent problems and challenges when working with business partners and employees in India
Why is harmony so important to your Indian colleague?
What does Karma have to do with people and project management?
How do you meet deadlines with a time budget of 311 trillion years?
How you can make use of cultural similarities while overcoming the barriers
Learn about action points that you can start implementing right away
Doing Business in India: It is all about harmony, Karma, and 311 trillion years
Anyone who does business in India runs into inter-cultural problems. Sooner than later you start wondering why your Indian business partner says ‘yes’ but still does not deliver. Your matter-of-factual approach to managing a project somehow does not seem to catch. And timelines seem to be something quite irrelevant to your Indian colleague. – Why?
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