Founder, Chairman & Principal Analyst at Constellation Research; Author of "Disrupting Digital Business"
Everybody Wants to Rule the World: Surviving and Thriving in a World of Digital Giants
Economic & Policy Expert & CEO of Sage Policy Group in Maryland
Construction sector sheds workers amid insatiable building demand
Customer Service Author and Customer Service Keynote Speaker
Author: Common Sense Service!
Founder & Director of Marketing at Getaround
Former CEO of the Rochester Genesee Regional Transportation Authority (RGRTA); Author of "Driving Excellence"
Leading Voice on Urban Transportation Policy