Claire Diaz-Ortiz

Author, Speaker, Advisor to Startups & Social Enterprises; Former Leader of Social Innovation at Twitter

Sahar Hashemi

Entrepreneur & Founder of Coffee Republic and Skinny Candy

Glenn Llopis

Chairman at Glenn Llopis Group, Founder of Center for Hispanic Leadership, Business Thought-Leader, Author

Robert Spector

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Jake Poore

President & Chief Experience Officer at Integrated Loyalty Systems

Soraya Darabi

Renowned Digital Entrepreneur; Social Media Pioneer

Micah Solomon

Customer Experience Consultant & Bestselling Author

Micah Solomon's MAMA™ method of Customer Service Recovery

Robert Stephens

Geek Squad Founder & Former CTO of Best Buy

Emory Austin

Authority on Leadership, Change & Customer Service

Cam Marston

Workforce Dynamics Consultant; President & Founder of Generational Insights

Michel Neray

Expert on Core Messaging, Category Design & Storytelling; Founder of Momondays

Your Brain on Storytelling

Katrina Markoff

Founder & CEO, Vosges Haut-Chocolat

Shannon Fitzgerald

MTV Executive & Author, "The Accidental Executive: From Runaway to Running the Show"