Vernice "FlyGirl" Armour

America’s First Black Female Combat Pilot, Former Marine & Cop; Author of "Zero to Breakthrough”

Creating the Breakthrough

Nancy Douyon

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

Blake Morgan

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Tod...

Sunil Gupta

Head of Marketing Department at Harvard Business School; Expert on Digital Marketing Strategy

Darryl Michael Speach

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant