Bachelor’s in Mathematics, University of Waterloo; MBA, Richard Ivey School of Business, University of Western Ontario. Since 1988, with RBC: has held progressively senior roles in Canada and Japan in retail and business banking, group risk management, and corporate banking; former Group Head, Canadian Banking, Executive Vice-President, Personal Financial Services, and Senior Vice-President, Financing Products, respectively; Nov. 2012 – Feb. 2014, Group Head, Personal & Commercial Banking, responsible for RBC’s banking businesses in Canada, the United States, and the Caribbean, including personal and commercial financial services, credit cards and payments, as well as RBC’s sales and branch distribution, operations and advice centres; February 2014, appointed President, and August 2014, appointed Chief Executive Officer and Director of the Board. Recipient: Retail Banker of the Year, Retail Banker International (2012). Member, Board of Trustees, Hospital for Sick Children (Sick Kids), Toronto. Chair, Toronto Region Immigrant Employment Council. Director, Conference Board of Canada. Member: Catalyst Canada Advisory Board; Canadian Council of Chief Executives. Passionate advocate for helping children to build the confidence to be active and healthy for life. Coaches children’s basketball and hockey.